Words & Banter

Soft Skills: Essential For The Workplace. Essential For Life!

When Red first heard Black talking about the importance of "soft skills," she didn't even know what she was referring to, let alone that they would be important to her life. So, Black explained that it was a term used to describe intangible but essential skills, such as critical thinking and problem-solving, communications, and conflict management.

Red, trying to be sarcastic, then asked if there was such a thing as “hard skills,” Black matter-of-factly told her those are tangible and technical skills such as computer skills.

Of course, Black couldn’t pass up an opportunity for sarcasm and explained that although there’s consensus about the importance of soft skills, there’s debate about what they should be called, with her favorite being the Texas Education Agency (TEA) calling them "21st Century Skills" – although she's old enough to remember they were important in the 20th Century, too.

But would anyone call them “Mom Skills”? Well, Red couldn’t help but remember the time Black told her, “Your job is every bit as demanding as a corporate position, and, in fact, you use many of the same skill sets.”Not something Red could ever have imagined, but it made sense once she better understood what soft skills are and how they are used. But then Black took it a step further,


Soft skills are transferable – between your personal life and the workplace (and from industry to industry). If you recognize that interpersonal relations have existed since Adam and Eve (or “caveman” days), and technical skills are constantly changing and there is no way to predict the careers of the future … it is easy to see why soft skills will always be needed.

It's funny, but now that Red’s familiar with soft skills, she not only recognizes them in day-to-day living but sees the impact they have (and the problems caused when they’re lacking). Our new website may not have SOFT SKILLS as a major section, but since it’s one of Black's passion projects, it will have a special place.

Until then, here are some of our favorite posts showing how soft skills affect us on a daily basis (OK, the Ferrari one about negotiating skills may not affect many people, but the message will):

Design by Sawyer Pennington, Underlying photo by Jon Tyson on Unsplash


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As you know, I love history, but I appreciate many people don’t.


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I am one of those people, so not sure where you are going with this.


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Exactly. So, when you first wanted to talk to me about the history of credit cards, I should have known something was up.


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Or, at least been curious.


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How was I supposed to know it would make a difference in my life?


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Why else would I want to give you a “history lesson”?
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Photo by mevans on iStock
Let’s be very clear. Autism has no correlation with intelligence; it’s a developmental disability (or what Black refers to as “DIFF-abilities”). And it’s a spectrum disorder, which means each autistic person has their unique mix of abilities, challenges, and ways of seeing the world (can’t that be said of all of us?!) So, as we celebrate World Autism Acceptance Week, remember it’s more than just awareness – it’s about acceptance.

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Did you know that April's Autism Awareness Month? I wasn't aware (pun intended) of it until I read our local homeowner's monthly newsletter and it caught my eye.


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Actually, last month the founding organization, the Autism Society, changed "Awareness" to "Acceptance" to foster inclusivity, as knowing about something is very different from accepting it. But I am guessing that is not the point of this call.


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Although it isn't autism, it reminded me of years ago when we found out that Natasha has learning disabilities.


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I think you mean DIFF-abilities.


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Of course, that's another thing I remember. I was focused on the negative aspects of her diagnosis until you asked me, point-blank, "Why are they called disabilities?" And proceeded to explain that everyone has different strengths and weaknesses.


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Exactly! Imagine the world if everyone excelled at math, but flunked English. Or, a world of lawyers, but no musicians. Some people are better at social skills, while others excel at handling technical data. Why not just say that people who have different skillsets and abilities have DIFF-abilities versus making them feel like they have shortcomings?
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Design by Sawyer Pennington, Underlying photo by Jon Tyson on Unsplash


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As much of a history buff as I am, I’m embarrassed to admit that for a long time, I didn’t know March was Women’s History Month. But now that I do, I’m amazed by all the inspirational stories of women’s remarkable achievements.


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Too bad Natasha and Sawyer do not still live at home; it would be fun to start a conversation by asking them what women they find inspiring.


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I already know who they would pick. The first woman to race the road course at Indianapolis Motor Speedway. And I’d have to agree with them. Your Ferrari racing has made an impact on so many people. But especially girls.


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Until you mentioned it several years ago, I never thought about that. In the 1970s, I was one of the few women in business school. I then made a career in the male-dominated oil and gas industry. I am used to being a “token” female.


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Trust me. I watch people whenever we’ve done speaking engagements. It’s predictable ... we put up the family tree, and Natasha and Sawyer get awws, but your two racecars get everyone’s attention.
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