Words & Banter

Thank You For The Thank You

Red's HeadRed assets.rebelmouse.io


I just had a very interesting call with the woman from Alarm Masters.


Black's HeadBlack assets.rebelmouse.io


Is this one of your usual vents, or do I actually need to pay attention?


Red's HeadRed assets.rebelmouse.io


Actually, neither. My home alarm system's siren went off in the middle of the night and scared us all to death. Luckily, it was just a malfunction, so I called them as soon as they opened to see if they could send someone out. And less than two hours later they had a repairman at my door!


Black's HeadBlack assets.rebelmouse.io


And, you are telling me this … why?


Red's HeadRed assets.rebelmouse.io



Because after he left, I called their office to thank them for getting someone out so quickly. They always provide great service, but this was exceptional.


Black's HeadBlack assets.rebelmouse.io


I bet that shocked them. People typically call businesses to complain – not to compliment.


Red's HeadRed assets.rebelmouse.io


Exactly. I could tell that she was very surprised which quickly turned into being appreciative. It was such a small thing on my part, but I think it made a difference in her day.


Black's HeadBlack assets.rebelmouse.io


And, will probably create a lasting memory. As will this call, as I am used to you calling me to vent – not compliment. Now, is there anything else you need to tell me? Or, can I get back to work?


Red's HeadRed assets.rebelmouse.io


No, that's it. But I guess I could thank you for listening.


Black's HeadBlack assets.rebelmouse.io


No, save that "thank you" for someone who would appreciate it.
Photo by Lynda Sanchez on Unsplash

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Red loves to stop and reminisce. Black prefers to look forward.

But even Black will admit that sometimes there’s value in looking back — it reminds us where we came from, the detours and roadblocks we have managed to navigate, and that we may be stronger and more capable than we give ourselves credit for. Sometimes, it’s a lesson learned. Sometimes, it’s a memory that reminds us what’s truly important.

But Black has one caveat (and it's one of her favorite car analogies) …

If you decide to look back, keep it in perspective. There's a reason why windshields are so much larger than rearview mirrors.