Words & Banter

Thank You For The Thank You

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I just had a very interesting call with the woman from Alarm Masters.


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Is this one of your usual vents, or do I actually need to pay attention?


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Actually, neither. My home alarm system's siren went off in the middle of the night and scared us all to death. Luckily, it was just a malfunction, so I called them as soon as they opened to see if they could send someone out. And less than two hours later they had a repairman at my door!


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And, you are telling me this … why?


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Because after he left, I called their office to thank them for getting someone out so quickly. They always provide great service, but this was exceptional.


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I bet that shocked them. People typically call businesses to complain – not to compliment.


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Exactly. I could tell that she was very surprised which quickly turned into being appreciative. It was such a small thing on my part, but I think it made a difference in her day.


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And, will probably create a lasting memory. As will this call, as I am used to you calling me to vent – not compliment. Now, is there anything else you need to tell me? Or, can I get back to work?


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No, that's it. But I guess I could thank you for listening.


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No, save that "thank you" for someone who would appreciate it.
Design by Sawyer Pennington, Underlying photo by Ye Jinghan on Unsplash

Second Chance Month may almost be over, but giving someone a second chance, especially for those who’ve been on the wrong side of the law, shouldn’t end when April does. Because we’ve all made mistakes, and a second chance is a gift that can make all the difference, as Red dramatically learned below



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I had no idea that April was “Second Chance Month” until you sent me the official proclamation. I find it interesting that in the midst of juggling our usual million and one Red & Black things, your interest in criminal justice, which I know you consider a “passion project”, is as strong as ever, maybe even stronger.


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It is not intentional, sometimes “passion projects” find you. And, when you least expect it.


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Or where you least expect it! Only you would take a “field trip” to a men’s prison.


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I will not get on my soapbox about how our education system contributes to the criminal justice problem. I will never forget a friend of mine who was formerly incarcerated telling me, “Rehabilitating people makes the assumption they were habilitated in the first place.”


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When you stop and think about that statement, it’s pretty powerful! But I have to smile as once upon a time you, and I, used words like “offenders” and “prisoners” until we learned how our choice of words could be dehumanizing.


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Says the woman who once believed in the idea of “lock ’em up and throw away the key”.
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Photo by mevans on iStock
We first ran the post below five years ago, and we’re glad April’s no longer Autism Awareness Month but now is Autism Acceptance Month. Especially as autism seems to have become more commonplace (partially due to improved diagnosis, but also less stigma). Most important, though, is learning about autism, including how to talk about it in a non-judgmental way … because that’s what helps all of us move from awareness to acceptance.


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Did you know that April's Autism Awareness Month? I wasn't aware (pun intended) of it until I read our local homeowner's monthly newsletter and it caught my eye.


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Actually, last month the founding organization, the Autism Society, changed "Awareness "to "Acceptance" to foster inclusivity, as knowing about something is very different from accepting it. But I am guessing that is not the point of this call.


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Although it isn't autism, it reminded me of years ago when we found out that Natasha has learning disabilities.


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I think you mean DIFF-abilities.


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Of course, that's another thing I remember. I was focused on the negative aspects of her diagnosis until you asked me, point-blank, "Why are they called disabilities?" And proceeded to explain that everyone has different strengths and weaknesses.


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Exactly! Imagine the world if everyone excelled at math, but flunked English. Or, a world of lawyers, but no musicians. Some people are better at social skills, while others excel at handling technical data. Why not just say that people who have different skillsets and abilities have DIFF-abilities versus making them feel like they have shortcomings?
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So, how do you plan to explain how our WORDS & BANTER section is different from BANTER BITES? Although it often takes more than a "bite" of sisterly banter to address topics, especially since we always seem to have very different perspectives.


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You just explained it.


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Do you think we should mention how, on the surface, it may appear as a hodge-podge? An assortment of topics. Things that don’t fit “nice and neat” in specific categories.


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Areyou describing WORDS & BANTER? Or, life?


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I should've known that you'd answer my question with a question.


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How long have I been your sister? By now, you should be used to it.


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True. Just like you should be used to my blah-blah-blah.


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Which explains why we never have a shortage of words … or sisterly banter.


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That, and the fact that you always seem to have a different point of view or perspective on any given topic.


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We are sisters— not clones.



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Well, sometimes I think you’re a Vulcan. Anyway, should we mention that if they want a weekly dose of Red & Black banter and perspective, they should sign up for our newsletter at the bottom of this page?


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You just did.