|Now that I understand it better, I have to admit my initial thoughts may have been an over-reaction.|
|That often happens. Especially with you. But, what is the topic?|
|Oh, sorry! Remember when you forwarded me the email from that woman who had read about our detour into the world of Criminal Justice on our website, and she said, "I just wanted to encourage you to consider changing the language a bit." At first, I rolled my eyes, but then I got annoyed.|
|I remember the email but have no idea why you would get annoyed. It was not a random email from nowhere. She and I are both members of the Texas Women's Justice Coalition, although she is much more active as, for me, it is a learning experience. Plus, since she had been incarcerated, she has a very different perspective than I do.|
|I wasn't questioning her credibility; I was annoyed because we've gone above and beyond to make it clear that we have open minds in terms of the criminal justice population – male and female. In fact, thanks to you, I went from a "lock 'em up and throw away the key" mentality to seeing them not as bad people, but people who have made bad choices.|
|OK, but now I'm really confused as to why you were annoyed. It is not like you are only willing to help people on "the outside" but not when they are "inside".|
|No, that's not what I'm saying. It's that initially, I thought to myself, gee, we've done all this – and for free – and it's some of the most rewarding work we've done, yet we're being criticized for using the word "offender"?! Seriously? One word!|
|Yes, but she followed up by explaining how when we referred to them as "offenders" before seeing them as "people", it was contextually appropriate. However, by continuing to use the word "offender" it "perpetuates the dehumanization of the people in the minds of your readers."|
|But one word?! I felt like she was ignoring everything else we said and being overly sensitive to one word!|
|Sounds like you are the one being overly sensitive. Regardless, that one word has connotations, and conjures up images and stereotypes and misconceptions. It defines the person by their crimes and punishments, ignoring everything else. Words are powerful, so should always be used carefully, especially in criminal justice situations, where there is already such strong bias by both the media and society.|
|I understand that. Now. The fact you thought it important enough to change the language on our website so quickly helped. Plus, the Marshall Project article you forwarded helped me understand that just because your intentions may be good, your choice of words can be damaging.|
|I never realized that the word "offender" could be offensive (sorry, could not resist), as are other words such as "inmate" or "prisoner." But if changing it to "person who is incarcerated" can help change mindsets and attitudes, it seems an easy thing to do.|
|Well, it worked on me … once I got past my assumptions and over-reaction.|
|Sometimes change happens one person at a time …|
When Red first heard Black talking about the importance of "soft skills," she didn't even know what she was referring to, let alone that they would be important to her life. So, Black explained that it was a term used to describe intangible but essential skills, such as critical thinking and problem-solving, communications, and conflict management.
Red, trying to be sarcastic, then asked if there was such a thing as “hard skills,” Black matter-of-factly told her those are tangible and technical skills such as computer skills.
Of course, Black couldn’t pass up an opportunity for sarcasm and explained that although there’s consensus about the importance of soft skills, there’s debate about what they should be called, with her favorite being the Texas Education Agency (TEA) calling them "21st Century Skills" – although she's old enough to remember they were important in the 20th Century, too.
But would anyone call them “Mom Skills”? Well, Red couldn’t help but remember the time Black told her, “Your job is every bit as demanding as a corporate position, and, in fact, you use many of the same skill sets.”Not something Red could ever have imagined, but it made sense once she better understood what soft skills are and how they are used. But then Black took it a step further,
Soft skills are transferable – between your personal life and the workplace (and from industry to industry). If you recognize that interpersonal relations have existed since Adam and Eve (or “caveman” days), and technical skills are constantly changing and there is no way to predict the careers of the future … it is easy to see why soft skills will always be needed.
It's funny, but now that Red’s familiar with soft skills, she not only recognizes them in day-to-day living but sees the impact they have (and the problems caused when they’re lacking). Our new website may not have SOFT SKILLS as a major section, but since it’s one of Black's passion projects, it will have a special place.
Until then, here are some of our favorite posts showing how soft skills affect us on a daily basis (OK, the Ferrari one about negotiating skills may not affect many people, but the message will):
- COLLEGE & SOFT SKILLS: My son’s going off to college but doesn’t know what he wants to study …
- COMMUNICATION: How Do You Communicate? Blah-Blah-Blah Or Bullet Points?
- CUSTOMER SERVICE: RED & BLACK … May I Help You?
- LEADERSHIP: RED & BLACK … Leaders All Around Us
- MOM SKILLS: Translating Mom Responsibilities
- PERSUASION SKILLS: The Fact Is … Don’t Use Facts
- NEGOTIATING SKILLS: A Perfect Day For A Convertible. And For Chutzpah.
- PROBLEM-SOLVING: One Person’s Problem … Is Another’s Challenge?!
- SPOT THE SOFT SKILLS: Selfish, Shallow … And Svelte?
Red was your typical straight-A student, getting great grades starting in kindergarten straight through to graduating from college.(Black’s grades were less than stellar, plus she was a discipline problem – some things never change.) And then, excited and proud of herself, Red thought she was done. Black, on the other hand, thinks of education as something that never ends, and much to the chagrin of students, will tell them,
Homework never ends; it just is called “research” when you get older.
Over the last few years, Red has come around to Black’s way of thinking and realizes it’s a mindset. And that education is more than the classes you take in school.
September is when students of all ages are back in school, but it’s also National Literacy Month, which is about so much more than reading and writing. Literacy includes things like Digital Literacy, Financial Literacy, Health Literacy, and even News Literacy. (As the linked Conversation Starters indicate, Red was the “poster child” of a highly educated person who lacked many of these basic literacy skills.)
So, we challenge you to find a topic that interests you or one you could benefit from learning (personally or professionally) and start doing your homework.
And while not a homework assignment, we figure if you’re still reading, you might be interested in some of our favorite “lifelong learning” posts (many of which helped Red learn about learning in a whole new way).
For many of us, Labor Day marks the end of summer (temperatures aside), and as we switch from a summer holiday mindset back to the “real world”, we can’t help but feel overwhelmed.
You don’t need us to tell you how falling back into a work or school routine can be challenging, especially if you’re facing a backlog of tasks and responsibilities. And, if that wasn’t bad enough, the “silly season” is just around the corner. (Red has been seeing Halloween decorations since mid-July, which means Thanksgiving and all the winter holidays aren’t far behind.)
But you don’t need us to tell you why you feel overwhelmed; you need help dealing with being overwhelmed.
When our new website goes live next year, one of the major sections will be THE DAILY HELP, where you’ll find easy-to-implement tools to get your day back on track and feel more in control.
But that doesn’t help you … NOW. So, here are a handful of our favorite posts to help you deal with daily challenges we all face. (Red admits that she picked the ones she felt she needed to reread.)
- Black’s Time Management “Secret” ... Is Worth Repeating (Time Management)
- It's happened again ... I can’t see my desk there’s so much paper on it. Help! (Piles of Paper)
- How Do You Communicate? Blah-Blah-Blah Or Bullet Points? (Communication)
- Expect Reality, Not Perfection (Relationships)
- Don’t Confuse Time Alone With Time Away! (Stress)
P.S. – Wondering why we haven’t mentioned money? Well, stay tuned, as we’ll have a post dedicated to DOLLARS & SENSE in early November as we get closer to the holidays. (FYI, our subscribers get sneak peeks before we post online.)