People have told us they're using our sisterly banter to start conversations with others (family, friends, and even in classrooms), so Black created "Conversation Starters". Stay tuned as we'll be introducing new topics on a regular basis!
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There's so much discussion
right now about trying to change people's minds about getting vaccinated, but
I'm not sure how you change people's minds about anything. Growing up, and actually up until my crisis
when you forced me to do otherwise, my preference and tendency have always been
to
avoid conflict. And most of the time, I can still do
that.
But I'm curious, since you're the debate queen, how do you change people's minds? I suppose you're going to tell me it takes having all your facts and figures ready, that no one wants to hear all the warm and fuzzy "logic". And, as the saying goes from the 1950s TV show Dragnet, " Just the facts, ma'am." |
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Ironically, the key to changing someone's mind may
be closer to your natural tendencies than you realize. First, I think we can agree that telling someone
how wrong they currently are (or right you are) does not work, unless you want
a debate – not a productive conversation.
But contrary to what you think I am going to suggest, I know that facts and figures can be intimidating and boring for most people. (I know it makes your eyes glaze over.) They are important, but not as important as meeting people where they are. Find something on which you agree versus being on opposing sides, and go from there. Try to understand WHY they see things differently from you and explain your position and why – but not by reciting facts. It may be how the issue is framed, or maybe not everything relevant was taken into consideration. Not surprisingly, this approach uses the same tactics that many successful salespeople use . Combine that with the fact (pun intended) that we are a story-telling society, and it becomes obvious that to changes someone's mind, you also have to touch them on an emotional level. |
THE CONVERSATION STARTERS
- Have you ever tried to change someone's mind? How did you approach it? Did it work?
- Has anyone ever tried to make you change your mind? How did they approach it? Did it work? Why or why not?
- What do you think of Black's approach to first find common ground? Is there's always common ground? If not, what can you do?
- When trying to change someone's mind, do you think about WHY they believe what they do? Do you ask them to explain their position? Or, do you start out stating your position in an attempt to change their mind?
People have told us they're using our sisterly banter to start conversations with others (family, friends, and even in classrooms), so Black created "Conversation Starters".
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I’ll admit that I hate technology
and prefer to keep my ostrich head in the sand. But although I’ve slowly gotten better and try not to immediately
default into freakout mode, all this talk about Artificial Intelligence (AI) not
only confuses me but scares me. It
reminds me of the 1968 movie “2001 A Space Odyssey,” the
computer named HAL,
and the potential of machines to harm vs. help us. (Yes, I’m being a bit dramatic, but then again,
maybe not …)
Black and I have talked about how it can be used to help solve some of the world’s most challenging problems, like cancer, but wherever there’s opportunity for good, there can also be bad actors. And it’s all happening so incredibly fast as it seems like there’s some new development almost daily, and I don’t want to have to understand it, let alone learn how to use it. |
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It is already impacting society, and although many people play
with it like a toy, early adopters see its value as a powerful tool – for good
and evil. It does not help that the “Godfather
of AI”, as well as one of the creators
of ChatGPT (a leading AI
system where users can pose questions), are warning us of the
potential dangers of the technology and the need to slow things down and have
guardrails in place. It is critical to remember that denial does not change reality. AI will become increasingly important for businesses that want to stay competitive and will dramatically impact the labor market by automating some tasks. But, it will mean critical thinking skills will be more important than ever. And, as AI becomes more integrated into our personal lives, it will be essential for us to understand the basics – both what it can and cannot do. |
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Black
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THE CONVERSATION STARTERS
- What is Artificial Intelligence (AI)? How does AI “learn” (get its information)?
- Does AI scare or excite you? Why?
- What are the benefits of AI? What are the challenges or risks associated with AI?
- Do you think AI will impact you personally and/or professionally? If so, how do you plan to be prepared?
People have told us they're using our sisterly banter to start conversations with others (family, friends, and even in classrooms), so Black created "Conversation Starters".
Sometimes it takes a celebration to get us to stop and think about something. Hopefully, Celebrate Diversity Month will get all of us to think about diversity differently. Especially since too often people focus on differences and who’s “better” instead of realizing that different is … merely different.
Plus, as Black points out below, wouldn’t it be boring if there were only two flavors of ice cream?
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Growing up on Long Island in a Jewish home, I didn’t think
twice about my best friend (who’s still a close friend) being Italian, although
we did have different cultural and religious beliefs. And although we lived close to New York City,
it wasn’t until I went to college in North Carolina that I met a Black person
(and a Southerner, no less). She and I
quickly became good friends and laughed at the fact we had the same last name,
but that’s where the similarities ended. Yet, I had never really thought about
diversity,
or to be honest, even heard of the term, until you had us working on
Career & Technology Education
(CTE) curriculum, and we did a soft skills worksheet
on it. That’s when I discovered that
“diversity” was actually a “thing”, although lately, it seems to have become a
political
topic
.
But once I was aware of it, I realized how much I learned from being friends with people who have different perspectives and experiences than I do. Of course, having a sister who at times seems more like a Vulcan, likes to push me outside my comfort zone, and makes me look at things from different viewpoints, has made me a better person – both in terms of newfound knowledge as well as a greater appreciation for how and why others may see things differently . |
| Vulcan or otherwise, there were things to learn from Spock, which highlights the importance of diversity. In the broadest context, diversity introduces us to unique experiences and perspectives. In the workplace, it is often referred to as Diversity, Equity & Inclusion (DEI), but I will stick with diversity (for now), which includes not only race, sex, and age, but also gender and sexual orientation, disabilities, religious beliefs, and socioeconomic status, and I am guessing there are other differentiators. I think it is as simple as accepting that not everyone is alike. (How boring would that be? It would be like only having vanilla and chocolate ice cream.) And recognizing that differences are not right or wrong; they are differences. From a business perspective, the more you look at things from different angles and perspectives, the more fully (and more creatively) you will see things, which in turn, helps you better understand and provide value to your target market. I know I said I would not get into equity and inclusion, but I love this quote from Vema Myers, “Diversity is being invited to the party, inclusion is being asked to dance.” |
THE CONVERSATION STARTERS
- Define diversity. What does diversity mean to you? What are its challenges and benefits?
- The concept of diversity in the workplace encompasses acceptance and respect. But that also applies to your personal life. How can your actions and behavior help or hinder the situation?
- Are your friends and workplace associates a diverse group of people? If so, what have you learned from them? If not, why not? And would you be willing to proactively get to know people outside your "usual” circle?
- Do you think “diversity” is seen differently by different generations? Why?