Learning For Life

To Change Minds … Change Your Approach?

People have told us they're using our sisterly banter to start conversations with others (family, friends, and even in classrooms), so Black created "Conversation Starters". Stay tuned as we'll be introducing new topics on a regular basis!


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There's so much discussion right now about trying to change people's minds about getting vaccinated, but I'm not sure how you change people's minds about anything. Growing up, and actually up until my crisis when you forced me to do otherwise, my preference and tendency have always been to avoid conflict. And most of the time, I can still do that.

But I'm curious, since you're the debate queen, how do you change people's minds? I suppose you're going to tell me it takes having all your facts and figures ready, that no one wants to hear all the warm and fuzzy "logic". And, as the saying goes from the 1950s TV show Dragnet, " Just the facts, ma'am."


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Ironically, the key to changing someone's mind may be closer to your natural tendencies than you realize. First, I think we can agree that telling someone how wrong they currently are (or right you are) does not work, unless you want a debate – not a productive conversation.

But contrary to what you think I am going to suggest, I know that facts and figures can be intimidating and boring for most people. (I know it makes your eyes glaze over.) They are important, but not as important as meeting people where they are. Find something on which you agree versus being on opposing sides, and go from there. Try to understand WHY they see things differently from you and explain your position and why – but not by reciting facts. It may be how the issue is framed, or maybe not everything relevant was taken into consideration. Not surprisingly, this approach uses the same tactics that many successful salespeople use . Combine that with the fact (pun intended) that we are a story-telling society, and it becomes obvious that to changes someone's mind, you also have to touch them on an emotional level.

THE CONVERSATION STARTERS

  • Have you ever tried to change someone's mind? How did you approach it? Did it work?
  • Has anyone ever tried to make you change your mind? How did they approach it? Did it work? Why or why not?
  • What do you think of Black's approach to first find common ground? Is there's always common ground? If not, what can you do?
  • When trying to change someone's mind, do you think about WHY they believe what they do? Do you ask them to explain their position? Or, do you start out stating your position in an attempt to change their mind?


People have told us they're using our sisterly banter to start conversations with others (family, friends, and even in classrooms), so Black created "Conversation Starters".

No one likes to feel out of control, unprepared, and scared. But as Red will tell you, life can change in an instant (whether it’s a crisis impacting many or one that seems very personal). She’ll also tell you that when everything seems so negative, it’s difficult to have a positive mindset (or even a non-emotional perspective) …



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In some ways, it seems like decades ago that my husband got fired, in other ways it seems like yesterday. I felt then so many of the same emotions that people are going through today due to the coronavirus. I was so scared. And unprepared. At the time, I thought he'd work for the company where he had been for years until he retired, and by then we'd have a second home and would live happily ever after. I never thought anything would change that plan. Everything was perfect, until my life, literally overnight, became a living nightmare.


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Yes, and as I told you at the time … you needed to calm down. I said that a lot. Still do. Anyway, I remember telling you to take a deep breath … and that you would get through it. And, you did. Although you constantly questioned whether you had the ability to do so.

THE CONVERSATION STARTERS
  • Your life can change in an instant. Can you be prepared? How can you plan for the unknown?
  • What are other unplanned life events?

It’s hot and humid, and we’re all tired and cranky. But if there are kids involved (and even if there aren’t) and you’re looking for something to get you through what’s left of the summer before school starts, check out my list below. (The funny thing is, even though it’s a few years old, it still applies. I guess some things never change.) And who knows, some of them just might have you feeling like a kid again, too.

When I suggested to Black that we have a checklist or menu of items to amuse or, at least, occupy kids over the summer (something that almost every parent with kids home on summer break searches for every year), I thought my work was already done as I'd pull out the list I created years ago for my daughters. Except that I forgot it had been on a computer that no longer exists, and although a copy might be somewhere in a stack of filing, I'd have to start over. Which turned out to be a good thing …

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People have told us they're using our sisterly banter to start conversations with others (family, friends, and even in classrooms), so Black created "Conversation Starters".


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I’ll admit that I hate technology and prefer to keep my ostrich head in the sand. But although I’ve slowly gotten better and try not to immediately default into freakout mode, all this talk about Artificial Intelligence (AI) not only confuses me but scares me. It reminds me of the 1968 movie “2001 A Space Odyssey,” the computer named HAL, and the potential of machines to harm vs. help us. (Yes, I’m being a bit dramatic, but then again, maybe not …)

Black and I have talked about how it can be used to help solve some of the world’s most challenging problems, like cancer, but wherever there’s opportunity for good, there can also be bad actors. And it’s all happening so incredibly fast as it seems like there’s some new development almost daily, and I don’t want to have to understand it, let alone learn how to use it.


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It is already impacting society, and although many people play with it like a toy, early adopters see its value as a powerful tool – for good and evil. It does not help that the “Godfather of AI”, as well as one of the creators of ChatGPT (a leading AI system where users can pose questions), are warning us of the potential dangers of the technology and the need to slow things down and have guardrails in place.

It is critical to remember that denial does not change reality.

AI will become increasingly important for businesses that want to stay competitive and will dramatically impact the labor market by automating some tasks. But, it will mean critical thinking skills will be more important than ever. And, as AI becomes more integrated into our personal lives, it will be essential for us to understand the basics – both what it can and cannot do.

THE CONVERSATION STARTERS

  • What is Artificial Intelligence (AI)? How does AI “learn” (get its information)?
  • Does AI scare or excite you? Why?
  • What are the benefits of AI? What are the challenges or risks associated with AI?
  • Do you think AI will impact you personally and/or professionally? If so, how do you plan to be prepared?