Words & Banter

A Boy. A Man. A Wish.


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I have a confession. Although you've been involved with Make-A-Wish for decades and told me countless wish stories, I've never been moved to tears. Until this weekend.


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Why? It is not like you were at Tommy Austin's 80th birthday celebration on Saturday. Almost none of the speakers could get through their comments without crying. As you know, there would be no Make-A-Wish without Tommy, as it all started back in 1980 with him wanting to do something special for Chris Greicius, a 7-year-old boy who was battling leukemia and wanted to be a police officer.


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Those are the facts, yes. But when you invited Sawyer to join you, and emailed us the link to the story that inspired Make-A-Wish video, it sat in my inbox until Saturday afternoon. I was clearing emails and found it, and thought it was a good time to watch it, especially since I knew you were at the party. And that's when the facts of Make-A-Wish became something so much more.


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You may have been watching it at the same time we were, as they used it to open the tribute to Tommy. I have known him for decades, so am very familiar with the story, but it is a powerful reminder of how people came together to grant a young boy his wish, and how that single wish touched so many lives.


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Yes, the ripple effect it created was truly amazing, as it led to the creation of The Make-A-Wish Foundation. But what brought me to tears, and made me go through more tissues than I'd care to admit, were the words of Chris's mother, "This was something I was totally helpless to do" but that Tom was able to pull it off with help from others.


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I cannot imagine the helplessness a parent must feel when their child has a serious illness.


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Trust me, hearing those words made my heart hurt. But I smiled when one of the other founders explained that after Chris had passed, with his wish having been fulfilled beyond his wildest dreams, that everyone involved looked at each other and said, "There are more children out there; let's go find them" and how it snowballed from there. It made me want to cheer and shout, "Yes!"


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"Snowballed" is an understatement. Now, 41 years later, Make-A-Wish has made such a huge difference … granting more than 500,000 wishes, with chapters around the world … and bringing hope and joy to the wish kids and their families.


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I can't begin to imagine how proud Tommy Austin must be to know that his simple desire to make one boy a little happier would lead to so much more.


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The word I would use is "humble," as Tommy believes he is merely the messenger and refuses to take any credit, explaining he was only trying to make Chris' life better. But, there was a room full of people who saw it differently, and told heartwarming stories about Tommy.


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It sounds like it was the best 80th birthday party ever, and he certainly deserved it.


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It was so much more. And, we surprised him by announcing that in honor of his 80th birthday, The Make-A-Wish Texas Gulf Coast & Louisiana had created a "Circle of 80" to kick-off the Tommy Austin Wish Fund.


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That's so perfect. Although I've never met him, from watching the video I think that the best gift one could give Tommy would be to help grant the wish of a Make-A-Wish child. For that matter, it may be one of the greatest gifts any one of us could give …

Whether it's becoming involved with a local Make-A-Wish chapter or simply by making a donation … never underestimate the power of a wish!

FULL QUESTION: Asking Again: I love how Red & Black is run by two sisters. Is one of you “the boss”?

We thought this would be the perfect question to rerun on National Boss’s Day. Why? Well, we think the responses below say it all …



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Oh yes, definitely! Without question, that would be Black. In fact, on more than one occasion, I've been known to refer to her as The Boss (and I'm not talking about Bruce Springsteen). It's usually me kidding around and saying something along the lines of "I'll have to check with The Boss." (Even my daughters have heard me refer to their aunt that way, and they've never questioned me, so there must be some agreement, at least in my family, about who's the boss.)

To a great extent, it may be because if you were to compare our bios, I don't think my background as a mom prepared me to be a businesswoman, although Black has tried to convince me otherwise. On the other hand, Black's bio makes it painfully obvious she's "all business" so better suited to be "the boss."


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It depends on how you define "boss." If you are referring to who owns more of the company, I hold 1% more than Red, which technically means I have more"authority". And, I will admit that as the older sister, I have more practice being bossy (especially as she has always tried to avoid conflict), but when it comes to business, I value teamwork. Red has a perspective and background very different than mine (that is an understatement!), but the key is acknowledging that – and learning from one another in order to make the best business decisions.

The bottom line is there would be no Red & Black … without Red or without Black. It is truly a partnership.

This series of animated videos was developed for The Greater Houston Partnership's UpSkill Houston initiative. They're updating their website, but due to popular demand for these videos, we're making them (and the associated copy) available on our site:

Soft skills are key to successful careers.

Certain technical skills may be required for specific careers or in particular industries. But there are other skills that are necessary regardless of industry, career or work setting. They’re becoming more important as technology evolves and changes the way people work. These skills are called soft skills and knowing how to recognize and demonstrate them is crucial.

UpSkill Houston and Red & Black have partnered to highlight many of the soft skills that are key to career success, all of which are transferable between industries, as well as in your personal life. Learn what these skills are, how you can develop them, and how to apply them in career settings.

  • WHAT ARE SOFT SKILLS? Employability Skills. 21st Century Skills. Life Skills. Whatever you call them, skills such as problem solving, gratitude and communication are the skills employers continually look for in employees.
  • COMMUNICATION SKILLS: Communication affects almost everything and everyone. But do you know what communication really means?
  • CREATIVE THINKING: Think creativity only applies to areas like writing, music and art? See where creativity really fits within a business, organization or team.
  • CRITICAL THINKING: What exactly is critical thinking? Learn how developing critical thinking skills can help you progress in your career.
  • GRATITUDE & APPRECIATION: You might not think expressing gratitude and appreciation are skills that apply in business. But they are skills that can actually drive business success.
  • GROWTH MINDSET: The world — and the workplace — are rapidly changing. See what it means to have a growth mindset, and why employers value it.
  • PERSONAL FINANCE: See how learning to manage your personal money can affect your performance at work and, by extension, the performance of your workplace as a whole.
  • PROBLEM SOLVING: Problem solving means more than just addressing a challenge after it occurs. Learn what else it means and why employers value problem solvers.
  • RESEARCH & ANALYTICAL SKILLS: It is more than surfing the internet. Finding accurate and credible information that you can analyze and summarize are highly valuable skills in many jobs and occupations.
  • RESUME WRITING: Companies hire people to satisfy a need or help solve a problem, and a resume is a place to highlight the relevant skills you have that meet that need or solve that problem. Learn what to focus on when writing your resume.
  • SAFETY MINDSET: Working safely is important regardless of your work environment. Learn why having a safety mindset benefits you, your employer and those around you.
  • SILO BUSTING: Many companies operate multiple departments, divisions or groups, which may not always collaborate or work together. Learn what it means to break a “silo” in a work setting and how doing it can improve the workflow around you.
  • TEAMWORK: Being able to work on a team is as important in a work setting as it is while playing sports. See what skills can help move a project forward and drive success.
Underlying photo by Alleko on iStock

What’s so funny about the holiest day in Judaism, Yom Kippur, the “Day of Atonement”? A day where you fast as a way to help you deeply reflect on your past year, asking forgiveness, and then promising to do better.

Well, technically, nothing is funny about the holiday, but every time we think of this speaking engagement, it makes us laugh (as it did our audience) …



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I know that Yom Kippur isn't exactly known as one of the "fun" Jewish holidays, but every year, I can't help but laugh at what's easily my number one Yom Kippur memory.


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That is what makes memories … memorable. And, finding something to laugh at on Yom Kippur, the Day of Atonement, which is probably the most important and solemn Jewish holiday, would be memorable.


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I can't believe you're not even curious what it is!?
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