Have You Ever Thought ... "I Confess. I Miss Being A Bookworm."?

If you asked each of us our favorite childhood book, Red would draw a blank, while Black would quickly reply, “The Little Engine That Could,” and then start repeating, “I think I can, I think I can, I think I can.” But if you asked about our memory of the first book we read on our own, we might not remember the title, but it would be a Dr. Seuss book. And even though we both love to read, that would probably be the last time we agreed on what to read (see Red's original post below). Red prefers to read for enjoyment and escape (she’ll read online articles as “brain breaks” during the workday), while Black always seems to be “researching” something … and recently sent Red an article listing the benefits of reading because, in addition to our love of reading, we both love lists!

I LOVE to read, but I admit I have some quirks (although they seem normal to me). My favorite topics are biographies and history, but I'll make an exception for fiction that's historical or biographically "inspired". Nothing unusual there. And it has to be a good, old-fashioned, hardcover book. Unless it's just not available and then I'll "settle" for a paperback. (The thought of reading an e-book has never seriously crossed my mind.) Now, let's move on to the reading process … each page must be turned while keeping it absolutely pristine, so much so that when I finish a book, the spine's still perfect and you'd think that no one even opened the book, let alone read it. (I even did this with textbooks in college!) Why am I like this? No clue, but I am what I am.

Anyway, before I had children (when my "job" was being a corporate wife to an executive who lived around the world), I read a LOT of books, as in hundreds over the years. But once I had children, that number dropped dramatically to the point where I was lucky if I could find the time to read half a dozen books – not counting children's books. And after my sister and I began Red & Black, I've probably averaged a book a year. (Although I read and re-read the manuscript for our book countless times before going to press.)

So here I sit at my computer, writing this. I look up at my workroom bookshelves and see plenty of books that I've collected over the last years as a reminder that one day I'll get back to my beloved books. For now, I always have plenty of newspapers (they tend to accumulate over the week), magazines, and online articles to keep me busy as "brain breaks" during the workday or for the few minutes I can still keep my eyes open when I go to bed at night.

And I can't help but think about how different my sister, Black, is from me in so many ways – Including reading. For me, it's something that I love to do as it provides enjoyment and an escape, whereas she does it, in true Black fashion, to research and learn more about any given topic. (I can only imagine the business and non-fiction books on her bookshelves, although her contemporary décor has them hidden behind doors.)

So, what inspired me to even think about this in the first place? Last Friday morning she sent me an "empty email" – there was nothing but an attachment. And when I opened it, I laughed. Because, well, it just said it all. While also reminding me of my love of reading. And this takes us back full circle, not only to the image of this post but to the beginning of this post.

reading

Words & Banter

Did My Boss Just Suggest ... Sleeping On The Job?

Photo by Fernando Lavin on Unsplash

After a busy weekend doing all those personal things that pile up during the week, I feel like I need a nap. But ironically, I never think about weekend naps, even though I could “rationalize” them as doing something positive for myself vs. feeling like it’s a “guilty pleasure” (which is how I feel about workday naps).

When I mentioned that to Black, she suggested I reread my post below (I still laugh at one of the places Black has taken power naps). She then added that it was a selfish request as she knows that my work, not to mention my mood, improves from recharging my batteries.

I'm sitting at my computer but I see our big black labradoodle, Moo (imagine calling for her on the street), curled up for a nap in an armchair. I look at her with love but also with more than a touch of envy. Because as much as the stacks of papers on my desk beckon (or is it taunts) me, a nap's what I really want, and probably need.

The reasons why are unimportant but probably familiar to most people. I stayed up later than I planned, then my sleep was interrupted during the night by Moo, a crazy morning filled with unplanned things that delayed what I'd hoped to have accomplished, which meant I was now working at full speed to "catch up" and I felt exhausted. Not to mention, this morning's caffeine had worn off hours ago.

You may be thinking, "You work from home, just stop what you're doing and take a nap." Well, it sounds like good advice except I'd feel guilty doing that, especially during a workday. A nap just seems selfish. Plus, I'm not sure how I'd explain it to Black, although she doesn't sleep normal hours, and does take power naps.

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rest and recharge

Words & Banter

RED & BLACK … May I Help You?

Design by Sawyer Pennington, Underlying photo by Jon Tyson on Unsplash

red head assets.rebelmouse.io

Why does everything have to be such a struggle? Even a simple phone call to a doctor’s office. I don’t know whether it’s because I’m tired or getting older, but I just don’t have the time or the patience for this.

Black's Head Black assets.rebelmouse.io

Me, neither.

red head assets.rebelmouse.io

Do you mean this conversation? Or are you agreeing with me? Which, although nice, doesn’t make sense, as you don’t even know what happened.

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Words & Banter

Cancer Prevention. Not Just Words – A Mindset!

Image by filipefrazao on iStock

red head assets.rebelmouse.io	I know that cancer isn’t the “death sentence” it used to be when we were growing up, but it’s still a very scary word. Especially if it’s heard “close to home”.
Black assets.rebelmouse.io	When we were young, the word was rarely said. And if it was, it was whispered or referred to as the “c-word.”
red head assets.rebelmouse.io	Kind of like when I had my two miscarriages. No one wanted even to acknowledge, let alone talk about, them. Which made it all the more difficult to get through it, although intellectually, I knew it was not uncommon.
Black assets.rebelmouse.io	Unfortunately, neither is cancer. It is the second-leading cause of death in the world, surpassed only by heart disease. But, at least, it is no longer a taboo subject.
red head assets.rebelmouse.io	Please don’t make this about numbers. It’s about people. Which you should know. I’m sure you remember when Daddy was diagnosed with parotid gland cancer, which luckily was treatable. And I’ve had skin cancer, although I was very fortunate, it was caught early and easily treated.

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health

DON’T MISS A THING

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Black assets.rebelmouse.io	I listened to what you said and suspect something that should have been simple became a production. I do not need the specifics to understand the concept.
red head assets.rebelmouse.io	Well, at least you’re listening. Which is part of the problem.
Black assets.rebelmouse.io	OK, now I need more information.
red head assets.rebelmouse.io	I used to think that the phone systems where you call a company and get automated prompts were the worst thing imaginable, as I wanted to speak to a human. Now I’m not so sure.
Black assets.rebelmouse.io	Yes, they can be very time-consuming and frustrating, but there are ways to bypass the system.
red head assets.rebelmouse.io	Thanks, but the problem started once I reached a real person. I don’t think people listen anymore.
Black assets.rebelmouse.io	I agree with that, too. Or, maybe you do not get to the point quickly enough.
red head assets.rebelmouse.io	Fine. A few months ago, I got a bill for my annual physical, and it included an item I shouldn’t have been billed for. But it was during the holiday season, so I got busy with other things. About a month later, I called the office, and after spending quite a bit of time going over everything, I thought it was resolved.
Black assets.rebelmouse.io	Let me guess; it was not.
red head assets.rebelmouse.io	Not even close. I received a letter from a credit collection agency! Which led to having to start all over again with a different person in the doctor’s office. Hopefully, it has been resolved this time, and I’ll get a corrected invoice, not a second letter from the collection agency.
Black assets.rebelmouse.io	You do realize you could have paid the uncontested amount at the start. And, FYI, the collection process is probably another automated system the doctor’s office uses.
red head assets.rebelmouse.io	I was looking for sympathy, not advice, but I should’ve known better. Anyway, the whole thing is ironic. I know that I’m always saying that with everything being automated these days, I want and miss dealing with people. And then it was people that created this problem.
Black assets.rebelmouse.io	Technically, technology and automation caused the problem. But, whoever handles “customer service” should have been able to fix it. This means businesses need employees who are knowledgeable, good communicators, and problem solvers.
red head assets.rebelmouse.io	At the risk of being old-fashioned, is it too much to want them to ask, “Can I help you?” and mean it?
Black assets.rebelmouse.io	“Can” means having the ability. And, is a separate question from “May I help you?” which reflects the desire the help. Both are required.
red head assets.rebelmouse.io	I’ll ignore the English lesson, but that’s what Home Depot does! They hire people who are knowledgeable about the products, and they’re always happy to help. In fact, they’ve often walked me clear across the store to help me find something. I remember trying to buy a new toilet, which somehow became complicated, but the store manager went above and beyond to make everything right. Bottom line, and this may sound crazy, but they take pride in helping customers.
Black assets.rebelmouse.io	That started at the top. It was how the company was built. They wanted to be a big business that offered the expertise and service of a small hardware store. When the chain first started, they stacked empty boxes on high shelves to give the illusion of being bigger than they were, but provided training for their employees to make sure they could help customers with most home repairs or improvements.
red head assets.rebelmouse.io	Impressive, but it must be expensive to train everyone.
Black assets.rebelmouse.io	It is an investment. And, reflects priorities. But, not all jobs require that level of training. It is about mindset and perspective. Each employee that interacts with a customer has the power to make the experience a good one or a bad one. Customer service should be more than a stand-alone department.
red head assets.rebelmouse.io	I remember when we were “teaching” at KIPP Houston High School, and you explained to the seniors that taking pride in how you do your job, regardless of what it is, doesn’t “cost” anything and doesn’t require special training. And is a great way to stand out in today’s workforce.
Black assets.rebelmouse.io	When I was in corporate, I told my employees the same thing.
red head assets.rebelmouse.io	Do you remember when you interrupted the manager’s meeting at the table next to ours at Pappadeaux’s Seafood Kitchen to say that same thing? I bet that was the last thing they expected to hear from a customer.
Black assets.rebelmouse.io	I could not help myself. Although it had been years – no, make that decades – since I worked at the Strawberry Patch, one of the Pappas’ first restaurants, I still remember the manager, Steve Sims, explaining that the hostess is the first employee the customer would meet and that they set the tone for either a great start or a bad experience. Each person, no matter what their job, is an important member of the team. It has stuck with me all these years.
red head assets.rebelmouse.io	What a powerful but simple lesson. However, I have a hard time picturing you working in a restaurant.
Black assets.rebelmouse.io	You would have an even tougher time if you saw the uniform I had to wear. Luckily, there are no pictures.
red head assets.rebelmouse.io	Are you sure? Maybe I should call their customer service.
Black assets.rebelmouse.io	Maybe you should not …

Black assets.rebelmouse.io	OK, I will not quote statistics, but it is important to realize that although cancer affects many people, that is all the more reason to try and prevent it. Or, catch it early.
red head assets.rebelmouse.io	Very early. I’m not sure I ever told you this, but when I had squamous cell carcinoma confirmed on my nose, it wasn’t because of an annual body screening. It was because I just thought something wasn’t right, even though I had gone to my family doctor and was told it wasn’t anything to worry about.
Black assets.rebelmouse.io	I thought you were always extremely conscientious about your annual cancer screenings, whether mammograms, Pap smears, or body checks.
red head assets.rebelmouse.io	The first two, absolutely, ever since I was in my 30s. But it was only when I went to a dermatologist to check my nose that I realized the importance of having full body screenings, too. Especially since redheads are more susceptible to skin cancer. So, yes, now I go on an annual basis, although it was on a six-month basis for several years after I had to have Mohs surgery.
Black assets.rebelmouse.io	Well, having routine cancer screenings, whether due to standard recommendations, because you think something is not right (after all, who knows your body better than you), or due to family history, has contributed to a decrease in cancer mortality rates. But, you do not want me to talk about numbers.
red head assets.rebelmouse.io	I don’t, but that’s great news! It just shows you how important it is to be proactive.
Black assets.rebelmouse.io	Exactly. And, as we learn more about cancer, we can adjust our lifestyles to lower the risk of getting cancer. For example, think of all the people who quit smoking to lower the risk of lung cancer. Of course, advances in medical treatment have made a huge difference. And, given my involvement with Make-A-Wish, I have watched with pure joy how the cancer death rate among kids and teens has dropped dramatically.
red head assets.rebelmouse.io	Wow, I had no idea! That really makes you stop and think, and makes me think about the cancer stories in movies and TV shows. And before you roll your eyes, and tell me my theater degree’s showing, it does make a difference when a subject like cancer is reflected in storylines. It lets audiences understand it on both an intellectual and emotional level. Which is very powerful.
Black assets.rebelmouse.io	It is. When you think of the movie “Love Story,” unless you read the book, you did not know that Ali McGraw’s character had leukemia. But, around the same time, there was a “made for TV” pseudo-documentary/movie, “Brian’s Song,” which is the first movie I can remember that talked about cancer. It made it an acceptable topic of discussion.
red head assets.rebelmouse.io	I’m impressed you remember those movies. There’ve been so many since then, not to mention celebrities who tell their cancer stories. But cancer being in the mainstream makes it so much easier to discuss. Not just as a society but personally, as I’ve taken advantage of those opportunities to talk with the girls about the importance of early detection, something Mommy never did with me.
Black assets.rebelmouse.io	It was a very different time. Cancer was a “bad” word and potentially a “death” sentence. Today, the future is brighter, but it needs to be part of routine conversations.