Initially, I just chalked this up to being "old" and accepting the fact I remember telephones before they were "smart" (and will admit they can make me feel "less-than-smart"). I am old enough to remember rotary dial phones (see the image above) where you had to place a finger in the hole associated with the number, then rotate the dial round to the end-stop and let the dial return under its own power. I will not go into the science behind it, but it was extremely reliable – although very hard on your manicure.
But, this is not about the history of telephones or the associated technology that has improved to the point computers that once required a large, air-conditioned room can now fit in your back pocket or handbag. This is not about us all (regardless of age) needing to be digitally literate. It is not about the fact the older we are, the larger the screen size we prefer, although we might claim it is a function of what we are used to versus admitting to declining vision as we age.
Rather, this is about a recent experience that first made me feel old. Then roll my eyes. And then open my eyes to an opportunity.
I was on the phone (a cordless landline – not a rotary dial or even a phone tethered by wires) with a customer service representative from a high-end designer company. We were discussing an order, and he said they would keep me updated. However, they could not do it via email (my preferred method of communication) but would text me using the phone number associated with my order and that he saw on Caller ID. I said that the number would not accept text messages as it was a landline, but they could leave a voice message.
Apparently, that totally confused the rep, as he repeatedly said he did not understand why they could not text me. And, I kept repeating, almost like it was a mantra, "because it is a landline." Finally, he admitted that he had no idea what a "landline" was … and I started to suggest he find someone "older" to explain it. But, then realized this was my opportunity to explain it to him.
I explained the difference between mobile phones and landlines, but also suggested he discuss the situation with his supervisor as the company sold very expensive consumer goods, and I would think many customers were older and might be using landlines. Surprisingly, he was interested in my perspective and admitted to never having thought about it. And then, he thanked me for taking the time to explain it versus just complaining. (As a customer service rep, I would guess almost all his conversations were complaints – not actual conversations).
There is so much for us to learn and share when it comes to technology and how we communicate. Some people prefer emails while others can only be reached by text; some want phone calls while others can only be reached with a "chat" feature. Regardless, our ways of communicating can be used to divide us – or unite us.
I will admit that I can be confused when confronted with new technology if you will admit that you can be confused when confronted with old technology.
How you celebrate July 4th may change from year to year (Red will still enjoy a quiet holiday, but this year will be reading as it may take all summer to get through “War and Peace”), but what should never change is remembering WHY (one of Black’s favorite words) we celebrate as well as the sacrifices made to live in a free country …
| This is going to be a very unusual July 4 th for me, with neither girl being home. Natasha always hated the fireworks, but Sawyer would insist we do all the traditional things – barbequing, lots of watermelon, and then watching the fireworks in the Texas heat and humidity. So, this year, I plan to make it a really “cool” holiday … staying in the air-conditioned house, watching a movie or one of my TV series, and celebrating my day of independence from any “mom” responsibilities with a big bucket of freshly popped popcorn! |
| Well, everyone celebrates differently. But, when I think of Independence Day, I think about the challenges our Founding Fathers faced when they drafted the Declaration of Independence , especially as they did not always agree on issues. Challenges our nation continues to face (it is a holiday, so I will not get into the increasingly divisive aspects of politics). And, I cannot help but wonder how many people realize the extent of the sacrifices made by those who signed it in exchange for our country’s freedom. Which is why, as we celebrate July 4th, we need to remember, |
We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness.
This past weekend, I noticed a bunch of flags on my street and wondered why since July 4 th is still almost a month away. But this morning, I learned that today's Flag Day. | |
Well, for someone who likes to decorate for the holidays, I would have thought you would have known all about it. | |
I've heard of it, but I never really thought much about it, let alone when it is. I knew it had to do with the American flag, but it surprised me that it has nothing to do with Betsy Ross, which legend has made the first flag, although it seems there's no evidence to support that. | |
If you want an interesting "story", read about why the American flag is called Old Glory . Regardless, the American flag, like all flags, communicates a message. | |
I know you like to connect odd dots, but only you would see a connection between flags and communications. |
Not really. In the case of the American flag, they needed something to communicate a new nation fighting for its freedom . But remember when I gave Natasha a set of racing flags years ago? | |
How could I forget? It was a very difficult and challenging time. And although you had already made me realize that different people like to communicate differently , the problem with Natasha wasn't so much how to communicate with her as figuring out when. We were frustrated and walking around on eggshells because we never knew when she was in a good mood or a bad mood, when it was safe to talk to her, and when she needed to be left alone. | |
Sometimes flags are the perfect way to communicate a message when words are not an option. | |
Leave it to you to use racing flags to solve what seemed like an impossible situation in a way that was not only clever but appealed to her because of her love of cars and racing. And we know where she got that from! | |
It just seemed logical. As did the cheat sheet where I basically "translated" the racing meanings of the different color flags for your use. For example, in racing, a green flag can either be the start of a race, a re-start, or just displayed to communicate safe racing. With Natasha, it would mean it was "safe" to talk to her. In racing, a yellow flag means caution and to slow down, which needs no further explanation. | |
I remember her telling me, quite emphatically, that a black flag means "Go away." Which made me laugh because it just seemed so, well, appropriate, given that's something I could see you saying. | |
On the track, it means to go to the pits, usually because you are in trouble. So, I cannot argue with your comment about it being appropriate for me. But, keep in mind that a red flag means to "Stop!" |
There’s much debate about the role America should play in world politics and standing by our allies, and we can’t help but wonder … how many people look at history before forming their opinions? Which is why we feel so strongly about remembering D-Day (and are rerunning the post below), which is about so much more than just a day …
| I still can’t believe you didn’t know what D-Day was. |
| All I knew was it had to do with World War II and beaches. And, required lots of strategic planning. Remember, I am not a history buff like you. |
| Or a movie buff. There has been an assortment of D-Day movies, and I wouldn’t expect you to have watched the older movies, like “ The Longest Day” with John Wayne, but I figured you’d have seen “ Saving Private Ryan .” |
| The Tom Hanks movie? It was a great war movie, but from what I remember, it was about the search for a particular soldier during WWII. Although I remember the opening scene showed the horrors of war. Regardless, I do not get my “history” from movies that might take literary license for the sake of storytelling, even if Steven Spielberg’s movies are mostly accurate. |
| That opening scene WAS D-Day. |
| I know that … now. I always remembered D-Day fell on June 6 because Mom and Daddy got married on June 6 (1950). And, almost 40 years later, you got married on their anniversary. |
| Well, that’s ancient history. And unfortunately, my marriage wasn’t as successful as D-Day. Although I’m not a WWII expert, D-Day’s also known as the Battle of Normandy and considered the beginning of the end of the war in Europe. It was an incredible turning point and changed the course of the war . And history. |
| I have always found it fascinating how a singular event can turn the tide, not only through its success in the moment but in its ability to inspire people. How bravery, perseverance, and the willingness to fight for what you genuinely believe, to the death, if necessary, is extremely powerful. |
| Are you talking about D-Day or more recent events, such as the war in Ukraine? I can draw parallels as they’re both about fighting for freedom in Europe, which also impacts the world. But it’s as if people refuse to learn lessons from history. And we live in a world, in a country, that’s becoming more and more polarized, with seemingly fewer and fewer people willing to put the greater good above themselves. |
| That is why days of remembrance, such as D-Day, are so important. I may not have known the specific details, but that does not stop me from appreciating and respecting the sacrifices that so many made for our country. At the time, those soldiers may not have known the far-reaching impact of their actions, or even whether they would be successful, but that did not lessen their commitment and bravery. |
| I can’t imagine the feeling of responsibility and willingness to die for the future of the free world. Historians regard it as one of the greatest military achievements ever, but not to lessen its significance, and I’m almost embarrassed to admit this, but I’ve never known what the “D” in D-Day stands for? Maybe Departure, Decision, or even Doomsday? Although I could make a case for Democracy, Determination, or Daring. |
| How about “Day”? And no, I am not being sarcastic. “ D-Day” was an Army designation used to indicate the start date for a specific field operation. So, it does not stand for anything. At least, not at the time … because D-Day now stands for so much. |
To honor the significance of D-Day, consider taking a few moments for these inspiring quotes.