Words & Banter

From A Hotel Room To Pink Letters?

The Post Oak Hotel at Uptown Houston

Let me set the scene (keep in mind I was a theater major). The Houston area, where fur coats appear on the "ladies who lunch" when the weather dips below 50, has been hit by an unprecedented winter storm that not only brings snow and prolonged sub-freezing temperatures, but also creates statewide power outages for millions. My extremely pragmatic sister lives in a high-rise that lost power early in the storm and, thinking quickly, secures a hotel room in Houston's only five-star hotel, which just happens to be down the street from her place. Less than 24 hours later, I too lose power, but living in a house that has a fireplace, well-stocked pantry, and a gas cooktop, just hunker down. My car's parked on the driveway so I can easily access it to charge my gizmos, which also gives me the opportunity (or really, excuse) to warm up.

And it's there, while texting with Black (who, for the record, rarely texts but at that point in time it was the only form of communication that worked), that the following conversation ensues …



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Hotel lost power


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Sorry! What are you going to do?!


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Give it a few minutes – may be rolling blackout


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Back on … was only off for a few minutes … maybe room has energy conservation setting since I had not moved


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Ok, not as funny as pink utility bills but amusing nonetheless

So, you may be wondering, why did I find this amusing and what do pink letters have to do with anything? Well, I'll start with the pink letters …

Years ago, when we were teaching a personal finance and Life 101 class at KIPP Houston High School, Black wanted the high school seniors to understand how having money's different from being smart with money. She explained how she kept receiving mail from her electricity provider that had those clear "windows" where she could see a pink letter inside. However, she ignored them because she typically paid her utility bills months in advance, so assumed they were part of a breast cancer awareness campaign.

All was good … until everything in her high-rise went, no pun intended, black. She assumed it was a power outage. Until she went out into the hallway and all the lights were on. Long story short, there had been an increase in her utility rate, so what she had paid months ago wasn't enough. Bottom line: my sister didn't pay her bill, and after sending her many "pink letter" past due notices, turned off her electricity.

So, what does this have to do with her hotel room going dark? Except for the obvious connection, actually, nothing. But it reminded me, whether she thought the hotel might be experiencing a rolling blackout or that the bills were fundraising for breast cancer, Black jumps to a "meaningful" reason for why something happens. It's typical Black. Logical and pragmatic but also looking for a bit more "meaning" to things. Which is fine, but it often makes me laugh (to myself, anyway) knowing that in reality the truth's often (actually, almost always) simpler and something us "mere mortals" easily see.

Sometimes it's best not to overthink or overanalyze …

Red was your typical straight-A student, getting great grades starting in kindergarten straight through to graduating from college.(Black’s grades were less than stellar, plus she was a discipline problem – some things never change.) And then, excited and proud of herself, Red thought she was done. Black, on the other hand, thinks of education as something that never ends, and much to the chagrin of students, will tell them,

Homework never ends; it just is called “research” when you get older.

Over the last few years, Red has come around to Black’s way of thinking and realizes it’s a mindset. And that education is more than the classes you take in school.

September is when students of all ages are back in school, but it’s also National Literacy Month, which is about so much more than reading and writing. Literacy includes things like Digital Literacy, Financial Literacy, Health Literacy, and even News Literacy. (As the linked Conversation Starters indicate, Red was the “poster child” of a highly educated person who lacked many of these basic literacy skills.)

So, we challenge you to find a topic that interests you or one you could benefit from learning (personally or professionally) and start doing your homework.

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For many of us, Labor Day marks the end of summer (temperatures aside), and as we switch from a summer holiday mindset back to the “real world”, we can’t help but feel overwhelmed.

You don’t need us to tell you how falling back into a work or school routine can be challenging, especially if you’re facing a backlog of tasks and responsibilities. And, if that wasn’t bad enough, the “silly season” is just around the corner. (Red has been seeing Halloween decorations since mid-July, which means Thanksgiving and all the winter holidays aren’t far behind.)

But you don’t need us to tell you why you feel overwhelmed; you need help dealing with being overwhelmed.

When our new website goes live next year, one of the major sections will be THE DAILY HELP, where you’ll find easy-to-implement tools to get your day back on track and feel more in control.

But that doesn’t help you … NOW. So, here are a handful of our favorite posts to help you deal with daily challenges we all face. (Red admits that she picked the ones she felt she needed to reread.)

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We’ve been posting new content on our website multiple times a week for what seems like forever, so it will be strange to only post a few times a month.


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And, do not forget we also have been “feeding the beast” known as social media. But, if it makes you feel any better, we will still be issuing our newsletter every week and providing our followers with inside information on what the New Year will bring – a new website … and our new approach to Red & Black.


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I’m so excited as it’s going to be fun, animated (in more ways than one), and help people take control of their lives vs. their life controlling them. Which, to some extent, is what we’ve always tried to do.


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Yes, except our current site has almost too much information, and you do not know where to turn first. Or, where to go if you are looking for specific help.


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I know when I first had my crisis, I turned to you, looking for you to tell me what to do. Instead, all I got was questions. Lots and lots of questions. But those questions were how you helped guide me. I think that’s why our book became a bestseller … because people could join me on my journey.
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