Think of stuttering as foreplay for great conversation.
BANTER BITE BACKSTORY: Patience isn’t something that either of us possesses, and Black has been known to question whether it’s really a virtue; but when it comes to someone speaking, or more specifically, stuttering, it’s interesting (but not surprising) how they have very different reactions.
I am running out of patience with your blah-blah-blah. Can you get to the point?
No, that’s not how Black reacted to someone that stuttered, but it’s often how she feels in conversations with Red, and sometimes even tells her that. Because Black isn’t, well, the most patient of people and has been known to finish people’s sentences or interrupt them when she knows where they’re going and wants the conversation to move along quicker.
And then there’s Red … maybe a little more patient because she’s a little more, well, nice. But still, because of her love of the blah-blah-blah, she has a habit of not letting others get a word in edgewise.
So, imagine when coincidence (or was it?) recently led us to each encounter someone that stutters. For Red, it came when she was stressing out about having to possibly disassemble and dispose of a commercial-sized shuffleboard table in our mom’s house. She called a highly recommended company (LoadUp, if you’re curious, but this isn’t a paid ad) and was surprised to find that the customer service representative stuttered,
Something remarkable happened during that call. I went from being incredibly stressed out to being calm and in a good mood. Because as soon as I heard his stutter, I forced myself to “slow down” and just listen.
And Black? Well, it was when she was introduced to the two-man film crew at the taping of an interview for the dedication of the Make-A-Wish building, and assumed that the person who stuttered was the cameraman, not the interviewer, but when she realized her error,
Allowing the interviewer to ask his questions at his pace reminded me of the importance of listening to what he was saying before deciding how to answer. That it was not a race to the finish.
The timing of these two experiences so close together was one thing, but it happened around the same time that Black saw the latest release in the New York Times’s Adapt-Abilty series, a fascinating video, “I Stutter. But This Is What You’re Not Hearing,” with an important message …
The problem isn’t with the stutterer; it’s with the listener.
“A Dictator & His Mistress” might have been a catchier title, but that doesn’t change the fact that the combination of history and food makes this one of Red’s favorite Banter Bites. While Black loves the leadership lessons (from a dictator?!). Curious? If so, read on …
Quick! If someone says "Julius Caesar," what comes to mind?
BANTER BITE BACKSTORY: Almost everyone has heard of Julius Caesar, but how many of us really know much about him, or at least that's what Red starts to wonder when she receives the usual flippant, but still accurate, reply from her sister, after feeling very proud that she knew that July was named after the famous Roman.
Which is what got Red to realize, much to her surprise (shock, if truth be told), that even as a straight-A student with a love of history, that when it came to Julius Caesar, a famous historical figure and possibly one of the greatest generals and statesmen of all time, she couldn't tell you dates or battles or anything "historical" associated with him.
Even as a theater major in college, she never read Shakespeare's "Julius Caesar," although she knew just enough about the play to know that it was where the fortune teller warned Caesar to "Beware the Ides of March." Instead, her knowledge of Caesar came from her love of movies.
My first, and probably my most enduring, memory is of a brilliant general who not only commanded armies as he conquered lands far from home but was a great statesman who was also involved with one of the world's most beautiful women. And while he was Julius Caesar and the woman was Cleopatra, to me, they'll always be Rex Harrison and Elizabeth Taylor in Cleopatra, a movie almost as controversial as the general himself.
And Black? Besides knowing that Caesar Salad was invented by a different Caesar, she appreciates Julius Caesar's leadership skills and way with words,
There is much we can learn about leadership from Julius Caesar, whether on the battlefield, in politics, or in business (start small, take risks, communicate well), including what ultimately led to his death (always consider worst-case scenarios, never get complacent or arrogant). Many of his quotes speak (pun intended) to his powerful way with words, and the ability to not only deliver a message but to inspire (and story tell), with my favorite being, "I came, I saw, I conquered."
Today’s technology may be very different from when we first ran this four years ago, but it makes communication skills even more critical, and Effective Communications Month is the perfect time to acknowledge it’s a superpower …
Talking isn't the same as communicating. And hearing isn't the same as listening. Think about it.
BANTER BITE BACKSTORY: Being an effective communicator, whether in our personal lives or at work, is a critical skill but one-size-doesn't-fit-all as we each use very different methods and styles … ranging from lots of words and talking stuffed animals (Red) to bullet points and racing flags (Black).
When Red learned that June was Effective Communications Month, she had to laugh, as the first thought that popped into her head was,
Oh, Black will have a field day with this given my tendency to blah-blah-blah. Plus, I don't know how many times she's told me that whatever point I'm trying to make often gets lost in my "sea of words". Of course, when she's told me this in person, I get the added emphasis of seeing her roll her eyes. At least, it's not what I call "The Look", which is a step beyond the rolling of her eyes when you can only imagine what she's thinking, but you know it's not good. But, I digress, which, I guess, is part of my communication "challenge".
The fact Red's warm and fuzzy, and likes to couch her words (whether spoken or written) so as not to hurt anyone's feelings, and to provide full explanations to avoid misunderstanding, is a good thing but is still only half the equation. Communication requires both the sending – and the receiving – of a message. But if the other party isn't listening, it falls on … well, deaf ears. Which often means you repeat yourself (oh, and we all know how our tone of voice changes when we're saying something for the millionth time), and although it may initially have been said with good intentions, ends up being seen as nagging.
Black, on the other hand, has never been accused of being quiet or shy, and given her extremely pragmatic business-like personality, has a much more direct communication style. Some of which Red recognizes can be useful,
I've often said that you write, talk, and probably even dream in bullet points. And while I might think of them as "abrupt" at times, there's no question that they provide a very clear and succinct way of communicating. Which is why I preface some of my longer emails that cover lots of topics and explanations, with, "I'm borrowing some of Black's beloved bullet points …"
So, what's the most effective method? Well, you can spend hours on the internet reading countless articles about the benefits of effective communications, the various types of communications (not everything is verbal and written – think about things like body language and facial expressions), and ways to improve communication skills, but Black tends to look at things slightly backward …
The reality is that we each have our own style of communicating, but we need to remember that communication is a two-way street, and the objective is connecting with other people, and sharing thoughts and ideas. Sometimes the best way to get our point across is to work backward and think how the other person will receive what we want to express. And then listening, truly listening, to their feedback.
If you’ve never thought about May Day, don’t worry, most of us haven’t.
BANTER BITE BACKSTORY: Red appreciates that some holidays have historical significance, some have ancient traditions, and some are opportunities for one of Black’s unexpected, but often amusing and clever, comments, but May Day checks all those boxes.
As soon as Black mentioned pole dancing, Red, a lover of movies, immediately thought of “Hustlers.” No, not “ The Hustler,” the 1961 classic with Paul Newman as a small-time pool hustler. Instead, “Hustlers,” the 2019 release with Jennifer Lopez about pole dancing hustlers that showed it took more than a desire to make money, but skill and athleticism.
But Red had no idea the significance of May Day Maypole dancing. When she lived in England, May Day was a bank holiday, and she knew it had a long history that went back to the Celts, but that’s all she knew. Until recently, when she learned it’s an ancient and festive holiday filled with history and folklore, started by the Celts who thought May 1st was the most important day of the year as it separated the year into light and dark.
Which explains the beginning of a celebration of spring with singing, dancing, and bonfires that still continues. However, it doesn’t explain how in the late 19th century, May Day became known as International Workers’ Day to celebrate workers and promote labor rights.
And what about the Maypoles? Well, as Red discovered,
It was during the Middle Ages when the now famous Maypoles were believed to become popular, not only to welcome in spring but as a symbol of fertility, as the pole symbolized male fertility, with baskets and wreaths symbolizing female fertility.
When Red felt the need to share all this history with Black, her sister couldn’t help but respond with,
Although this has nothing to do with May Day, all I can say is “ Mayday. Mayday.” Which, if you do not speak French, is based on m’aider and means “Help me.”
Maybe Skin Cancer Advice, But Don’t Expect A Compliment From A Sarcastic Sister