|I don't know about you, but I keep thinking about Jackie's Facebook post on Cinco de Mayo. I'm not sure why I even paid attention to the email notice that she posted something since, as you know, I don't "do" social media.|
|Sometimes, inexplicably, something compels us to do things we would not normally do. Regardless, as soon as you forwarded it to me and I read her opening words, "Some may say I don't have a right to talk about this day …" I was curious. And then, infuriated.|
|Based on the first words you said when you called me, it was obvious you were livid. Jackie may well be the most amazing person I know, not only for her knowledge and experience in the adult education world but for her creativity and passion. So, for someone, anyone, to say that she's less than who she is just because she doesn't speak her "so-called" native language is beyond unbelievable.|
|It is ignorant. Insensitive. Naïve. Racist. Shall I continue? And, it says so much about the person making a judgment about her, based solely on her skin color and last name. As expected, Jackie was very professional as she did not say who said it, but for her to post something that personal means it hit a nerve.|
|Who cares that she may, or may not, speak Spanish? How about that she has probably, single-handedly, changed the trajectory of so many people's lives? And the ripple effect of that. I suspect she has also changed, for the good, untold numbers of people's perceptions about Latinas because of who she is.|
|At the risk of being politically incorrect, I do not know what the correct phrase is … I know Latinx replaces Latinos and Latinas, and I believe Hispanic refers to those who speak Spanish. Yet, when we taught at KIPP Houston High School, and I flat out asked the students their preference, they said we should call them "browns."|
|Growing up in New York, I think we called them Hispanics, although I remember an awful slang term. But there were lots of those offensive terms describing different groups of people. It's funny in that looking back, I realize that I lived a very sheltered life in that I never knew any Latinas or Hispanics, or whatever phrase I should use, before moving to Texas.|
|I was in an International Business program at New York University that was a melting pot of races, ethnicities, and nationalities, as was London Business School. Can I remember the first brown person I ever met? No. I cannot even remember the first non-white person I ever met. The funny thing is I do remember once making the assumption that Jackie spoke Spanish, but when she clarified that many people thought the same thing, but she was only fluent in English, I thought nothing more about it. Until now. She may not have been taught to speak Spanish, but it is obvious that her upbringing instilled important values and priorities.|
|I know! And I also know that I've rarely seen you react as strongly and as quickly as you did after you read Jackie's Facebook posting. I won't say you were in a rage, because you are always controlled and know exactly what you're saying, but you were definitely outraged.|
|I still am. The only difference is my tone of voice.|
|Well, I admit I'm not as good as you at keeping "calm". America's changing, and not for the better. It seems like issues about race and ethnicity are becoming more prevalent, and people are visually defining others and "conveniently" ignoring the fact we're all Americans.|
|Jackie summed it up best when she said she was, "Knocked down as a child for being "brown" and now knocked down for not being brown enough."|
|Which is why these words posted to her Facebook timeline were perfect … "We are who we allow ourselves to be … not who we allow others to tell us we are … or are not. Jackie, I cannot tell you who you are, but I can tell you that I think you are amazing and your dedication to helping others is what I see when I look at you."|
|I quickly posted that before I even called you.|
|Yes, you did.|
When Red first heard Black talking about the importance of "soft skills," she didn't even know what she was referring to, let alone that they would be important to her life. So, Black explained that it was a term used to describe intangible but essential skills, such as critical thinking and problem-solving, communications, and conflict management.
Red, trying to be sarcastic, then asked if there was such a thing as “hard skills,” Black matter-of-factly told her those are tangible and technical skills such as computer skills.
Of course, Black couldn’t pass up an opportunity for sarcasm and explained that although there’s consensus about the importance of soft skills, there’s debate about what they should be called, with her favorite being the Texas Education Agency (TEA) calling them "21st Century Skills" – although she's old enough to remember they were important in the 20th Century, too.
But would anyone call them “Mom Skills”? Well, Red couldn’t help but remember the time Black told her, “Your job is every bit as demanding as a corporate position, and, in fact, you use many of the same skill sets.”Not something Red could ever have imagined, but it made sense once she better understood what soft skills are and how they are used. But then Black took it a step further,
Soft skills are transferable – between your personal life and the workplace (and from industry to industry). If you recognize that interpersonal relations have existed since Adam and Eve (or “caveman” days), and technical skills are constantly changing and there is no way to predict the careers of the future … it is easy to see why soft skills will always be needed.
It's funny, but now that Red’s familiar with soft skills, she not only recognizes them in day-to-day living but sees the impact they have (and the problems caused when they’re lacking). Our new website may not have SOFT SKILLS as a major section, but since it’s one of Black's passion projects, it will have a special place.
Until then, here are some of our favorite posts showing how soft skills affect us on a daily basis (OK, the Ferrari one about negotiating skills may not affect many people, but the message will):
- COLLEGE & SOFT SKILLS: My son’s going off to college but doesn’t know what he wants to study …
- COMMUNICATION: How Do You Communicate? Blah-Blah-Blah Or Bullet Points?
- CUSTOMER SERVICE: RED & BLACK … May I Help You?
- LEADERSHIP: RED & BLACK … Leaders All Around Us
- MOM SKILLS: Translating Mom Responsibilities
- PERSUASION SKILLS: The Fact Is … Don’t Use Facts
- NEGOTIATING SKILLS: A Perfect Day For A Convertible. And For Chutzpah.
- PROBLEM-SOLVING: One Person’s Problem … Is Another’s Challenge?!
- SPOT THE SOFT SKILLS: Selfish, Shallow … And Svelte?
Red was your typical straight-A student, getting great grades starting in kindergarten straight through to graduating from college.(Black’s grades were less than stellar, plus she was a discipline problem – some things never change.) And then, excited and proud of herself, Red thought she was done. Black, on the other hand, thinks of education as something that never ends, and much to the chagrin of students, will tell them,
Homework never ends; it just is called “research” when you get older.
Over the last few years, Red has come around to Black’s way of thinking and realizes it’s a mindset. And that education is more than the classes you take in school.
September is when students of all ages are back in school, but it’s also National Literacy Month, which is about so much more than reading and writing. Literacy includes things like Digital Literacy, Financial Literacy, Health Literacy, and even News Literacy. (As the linked Conversation Starters indicate, Red was the “poster child” of a highly educated person who lacked many of these basic literacy skills.)
So, we challenge you to find a topic that interests you or one you could benefit from learning (personally or professionally) and start doing your homework.
And while not a homework assignment, we figure if you’re still reading, you might be interested in some of our favorite “lifelong learning” posts (many of which helped Red learn about learning in a whole new way).
For many of us, Labor Day marks the end of summer (temperatures aside), and as we switch from a summer holiday mindset back to the “real world”, we can’t help but feel overwhelmed.
You don’t need us to tell you how falling back into a work or school routine can be challenging, especially if you’re facing a backlog of tasks and responsibilities. And, if that wasn’t bad enough, the “silly season” is just around the corner. (Red has been seeing Halloween decorations since mid-July, which means Thanksgiving and all the winter holidays aren’t far behind.)
But you don’t need us to tell you why you feel overwhelmed; you need help dealing with being overwhelmed.
When our new website goes live next year, one of the major sections will be THE DAILY HELP, where you’ll find easy-to-implement tools to get your day back on track and feel more in control.
But that doesn’t help you … NOW. So, here are a handful of our favorite posts to help you deal with daily challenges we all face. (Red admits that she picked the ones she felt she needed to reread.)
- Black’s Time Management “Secret” ... Is Worth Repeating (Time Management)
- It's happened again ... I can’t see my desk there’s so much paper on it. Help! (Piles of Paper)
- How Do You Communicate? Blah-Blah-Blah Or Bullet Points? (Communication)
- Expect Reality, Not Perfection (Relationships)
- Don’t Confuse Time Alone With Time Away! (Stress)
P.S. – Wondering why we haven’t mentioned money? Well, stay tuned, as we’ll have a post dedicated to DOLLARS & SENSE in early November as we get closer to the holidays. (FYI, our subscribers get sneak peeks before we post online.)