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What Are Soft Skills?

When Red first heard the phrase "soft skills" she didn't know what it meant. So, Black explained that it was a term used to describe essential skills, such as critical thinking and problem solving, communications, and conflict management (vs."hard skills" which refer to tangible and technical skills). Black then mentioned that the Texas Education Agency (TEA) often refers to them as "21st Century Skills" – sarcastically adding how she's old enough to remember they were important in the 20th Century, too.

The soft skill topics list below are important for students ranging from middle school to adult education, as well as all employees. That's why we included them in ALL of our Career and Technical Education curricula. What's more, unlike more traditional curricula, they've been developed to allow students to see the relevancy of each topic and how these skills are transferable – between their personal lives and the workforce, and from industry-to-industry.

But don't believe us, check out a few samples! We've linked the high school versions of Money & Math, Motivational Interviewing (Red's favorite because of the worksheet), and Teamwork and hope they'll give you a better feel for our approach.

  1. Introduction Of Red & Black … And Life's Detours
  2. Appearances
  3. Career Opportunities
  4. Communications
  5. Conflict Management
  6. Constructive Feedback
  7. Critical Thinking & Problem Solving
  8. Diversity
  9. Education
  10. Employability Skills
  11. Intellectual Property
  12. Interpersonal Studies
  13. Leadership
  14. Money & Math
  15. Motivational Interviewing
  16. Negotiating
  17. Policies & Procedures
  18. Project Management
  19. Relationships
  20. Resume & Professional Portfolio
  21. Rights Of Employees & Responsibilities Of Employers
  22. Safety
  23. Teamwork
  24. Technology
  25. Values & Priorities
  26. Vocabulary
Photo by mevans on iStock
Let’s be very clear. Autism has no correlation with intelligence; it’s a developmental disability (or what Black refers to as “DIFF-abilities”). And it’s a spectrum disorder, which means each autistic person has their unique mix of abilities, challenges, and ways of seeing the world (can’t that be said of all of us?!) So, as we celebrate World Autism Acceptance Week, remember it’s more than just awareness – it’s about acceptance.

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Did you know that April's Autism Awareness Month? I wasn't aware (pun intended) of it until I read our local homeowner's monthly newsletter and it caught my eye.


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Actually, last month the founding organization, the Autism Society, changed "Awareness" to "Acceptance" to foster inclusivity, as knowing about something is very different from accepting it. But I am guessing that is not the point of this call.


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Although it isn't autism, it reminded me of years ago when we found out that Natasha has learning disabilities.


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I think you mean DIFF-abilities.


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Of course, that's another thing I remember. I was focused on the negative aspects of her diagnosis until you asked me, point-blank, "Why are they called disabilities?" And proceeded to explain that everyone has different strengths and weaknesses.


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Exactly! Imagine the world if everyone excelled at math, but flunked English. Or, a world of lawyers, but no musicians. Some people are better at social skills, while others excel at handling technical data. Why not just say that people who have different skillsets and abilities have DIFF-abilities versus making them feel like they have shortcomings?
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Design by Sawyer Pennington, Underlying photo by Jon Tyson on Unsplash

What do the classic movie “Gone With The Wind,” the TV sitcom “That Girl,” and Lucille Ball have in common? At first glance, the answer is easy. They were hugely popular at the time but have stood the test of time as they continue to have fans decades later. Red, a theater major and movie buff, could explain all the “artistic” reasons why, but Black has (as always) a very different perspective.

It has to do with role models and how they can come from the most unexpected places – both real and fictional. Scarlett O’Hara, a heroine from the Civil War, was a fiercely independent woman (even by today’s standards), while Marlo Thomas portrayed “That Girl” as perhaps the first “modern woman”, one living on her own in a big city and pursuing a career vs. a family. But as Black points out to Red in “RED & BLACK … Girls Can Do Anything!,” it’s Lucille Ball that’s the ultimate badass (Black’s word, not Red’s), proving that you can be an amazing actress and comedian while simultaneously being a pioneer in the TV industry and a shrewd businesswoman.

And what better time than Women’s History Month to reflect on how women can inspire other women to do amazing things? After all, Black may not admit to being a role model, but she will admit that her racing a Ferrari has inspired countless girls over the years, and women of all ages are amused when she says, “How hard can it be? Boys do it.”

Design by Sawyer Pennington, Underlying photo by Jon Tyson on Unsplash


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As much of a history buff as I am, I’m embarrassed to admit that for a long time, I didn’t know March was Women’s History Month. But now that I do, I’m amazed by all the inspirational stories of women’s remarkable achievements.


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Too bad Natasha and Sawyer do not still live at home; it would be fun to start a conversation by asking them what women they find inspiring.


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I already know who they would pick. The first woman to race the road course at Indianapolis Motor Speedway. And I’d have to agree with them. Your Ferrari racing has made an impact on so many people. But especially girls.


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Until you mentioned it several years ago, I never thought about that. In the 1970s, I was one of the few women in business school. I then made a career in the male-dominated oil and gas industry. I am used to being a “token” female.


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Trust me. I watch people whenever we’ve done speaking engagements. It’s predictable ... we put up the family tree, and Natasha and Sawyer get awws, but your two racecars get everyone’s attention.
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