When Red first heard the phrase "soft skills" she didn't know what it meant. So, Black explained that it was a term used to describe essential skills, such as critical thinking and problem solving, communications, and conflict management (vs."hard skills" which refer to tangible and technical skills). Black then mentioned that the Texas Education Agency (TEA) often refers to them as "21st Century Skills" – sarcastically adding how she's old enough to remember they were important in the 20th Century, too.
The soft skill topics list below are important for students ranging from middle school to adult education, as well as all employees. That's why we included them in ALL of our Career and Technical Education curricula. What's more, unlike more traditional curricula, they've been developed to allow students to see the relevancy of each topic and how these skills are transferable – between their personal lives and the workforce, and from industry-to-industry.
But don't believe us, check out a few samples! We've linked the high school versions of Money & Math, Motivational Interviewing (Red's favorite because of the worksheet), and Teamwork and hope they'll give you a better feel for our approach.
- Introduction Of Red & Black … And Life's Detours
- Appearances
- Career Opportunities
- Communications
- Conflict Management
- Constructive Feedback
- Critical Thinking & Problem Solving
- Diversity
- Education
- Employability Skills
- Intellectual Property
- Interpersonal Studies
- Leadership
- Money & Math
- Motivational Interviewing
- Negotiating
- Policies & Procedures
- Project Management
- Relationships
- Resume & Professional Portfolio
- Rights Of Employees & Responsibilities Of Employers
- Safety
- Teamwork
- Technology
- Values & Priorities
- Vocabulary
Long before we had an ABOUT page, readers met Red not only through the back flap of our bestselling book, What I Learned About Life When My Husband Got Fired!, but because her crisis was the book’s title! But a lot has happened since Black turned her crisis into a book — a brand — a business. Including a lot of growing up.
And Red? Still warm and fuzzy. Just a lot less sheltered.
WHAT WE SAID THEN
When we started working on the book, Red couldn’t find a photo of her and the girls, so they posed for one in the fall of 2004. Later, our book editor captured Red this way:
After getting a degree in Theater Arts, Red moved back in with her parents until she married an outgoing Englishman and followed his career around the globe. Now she lives in Sugar Land, a suburban city on the outskirts of Houston, Texas. Red is a warm and fuzzy mom whose life revolves around her two red-headed girls. With Red, it's all about the feelings.
WHAT WE DIDN’T KNOW THEN …
We knew Red was used to letting others take the lead. We didn’t know that once she took control, she’d discover how much she was capable of.
We knew her life revolved around her two red-headed girls. We didn’t know how much growing up was still ahead — for them and for Red.
We knew Red had learned a lot when her husband got fired. We probably should have known she’d want to use what she learned to help others.
And we described Red as “warm and fuzzy” and “all about the feelings. ”Still true. She’s just learned that sometimes warm and fuzzy isn’t enough.
AND THERE’S A STORY BEHIND THE PHOTO …
What makes this seemingly ordinary photo remarkable? Red’s in front of the camera!
She was almost always the one behind the camera, so when we needed a photo of her for the book, it had to be staged. In fact, she’s not even sure who took the photo.
At the time, it was simply a photo we needed. Looking at it now, it’s more than that. It captured Red in the middle of the life she’d always dreamed about — and when her girls were still young and being their mom was the center of her world.
She knew they would grow up. She just didn’t know how quickly that picture would become a memory.
A lot has changed since that photo was taken. Including Red.
Same family. Very different approaches to life.
Red is warm and fuzzy. Black is pragmatic and sarcastic.
- Red leads with her heart. Black leads with her head.
- Red wants to talk it through. Black wants to solve it.
- Red gives you the context. Black gives you the bottom line.
Which sounds more like you?
Which brings us to one of our favorite examples: When we had to explain the differences between us for the Introduction to What I Learned About Life When My Husband Got Fired!, Red wrote pages with her usual blah-blah-blah. Black gave the book designer a Microsoft Excel spreadsheet.
Funny thing is that over the years, readers have not only told us which of us they’re more like, but also gone so far as to identify the “Reds” and “Blacks” in their own families. We even had a few who nicknamed themselves (one was “Brown,” another was “Bald”).
So, are you more like Red or Black? Or somewhere in between?
What does it take to build a legacy?
Not a building. An organization. And a leader with passion.
In 1991, Make-A-Wish of the Texas Gulf Coast (before it included Louisiana) was a young organization facing an uncertain future. Then Teri Andrepont became its CEO, and the chapter grew to be one of the most successful in the nation. Twenty-nine years and thousands of wishes later, she made the difficult decision to retire. How would we ever thank her?
The chapter had recently moved into a new building, and the Board unanimously decided to name it in Teri’s honor.
This video was created for the building dedication in 2022, and Black was one of the people asked to help tell Teri’s story. Why? Because Teri’s passion for Make-A-Wish was contagious — Black caught it early in Teri’s tenure and has served the organization for more than 30 years as a board member and advisor, a relationship that continues today.
| A legacy is not just what you build. It is what drives others to keep building. |

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