What can you, a superhero, and corporate America have in common?
BANTER BITE BACKSTORY: If someone said “Superman” to you, we suspect that you’d probably be like Red, who thinks of the comic book character, although a few people might be like Black, who immediately thought of … mission statements. (Really! You can’t make this stuff up!)
Red will admit that she managed to survive the first 40+ years of her life without knowing what a mission statement even was. After all, she was a stay-at-home, self-proclaimed, warm and fuzzy mom, so why should she care about what’s obviously a business concept? On the other hand, she’d love to tell you all about her childhood memories of coming home from school and watching reruns of the black and white Superman TV series from the 1950s starring George Reeves. (She’d point out that it was many years after they were first released, and then mention for those who remember the Superman movies with Christopher Reeve, that the two actors weren’t related and spelled their last names differently).
Fast forward to when Red was going through her “crisis” (her word, not Black’s). Black introduced the concept of mission statements to her – but not in terms of her concept and business plan for Red & Black, the company. Instead, it was when Black was out of town for a weekend racing her Ferrari,
During my years in corporate life, I wrote many mission statements, but it never dawned on me to write a personal one. Until this weekend. And before you ask, a mission statement is a short paragraph, or sometimes just a concise sentence, that summarizes the purpose of the business and what is most important to the company. This weekend, I found myself wanting, not the usual list of racing goals or objectives, but a sense of my reason for being. And a mission statement, if used correctly, does exactly that … it communicates focus and helps keep a sense of direction.
But what’s the connection to Superman? For Black, it was obvious. She remembered that in late 2021, Superman’s “mission statement” was evolving yet again – from the well-known fighting for “Truth, Justice and the American Way” to “Truth, Justice and a Better Tomorrow.” Yes, the change was most likely driven by the fact the Superman character does well internationally, so why restrict it to the “American Way,” although it was also a way to distance Superman from American politics?
Red, the lover of history, was fascinated to learn that Superman’s “American Way” only originated during the 1940s as part of the World War II effort, not as part of the original comic books of the 1930s, but when she thinks of Superman,
For me, Superman is pure entertainment. Not political. Not a business model. Although I can see where he’s inspirational, regardless of the specific slogan or mission statement. And I admit, it could make you think about your own mission statement.
Quick! If someone says "Julius Caesar," what comes to mind?
Almost everyone has heard of Julius Caesar, but how many of us really know much about him, or at least that's what Red starts to wonder when she receives the usual flippant, but still accurate, reply from her sister, after feeling very proud that she knew that July was named after the famous Roman.
Which is what got Red to realize, much to her surprise (shock, if truth be told), that even as a straight-A student with a love of history, that when it came to Julius Caesar, a famous historical figure and possibly one of the greatest generals and statesmen of all time, she couldn't tell you dates or battles or anything "historical" associated with him.
Even as a theater major in college, she never read Shakespeare's "Julius Caesar," although she knew just enough about the play to know that it was where the fortune teller warned Caesar to "Beware the Ides of March." Instead, her knowledge of Caesar came from her love of movies.
My first, and probably my most enduring, memory is of a brilliant general who not only commanded armies as he conquered lands far from home but was a great statesman who was also involved with one of the world's most beautiful women. And while he was Julius Caesar and the woman was Cleopatra, to me, they'll always be Rex Harrison and Elizabeth Taylor in Cleopatra, a movie almost as controversial as the general himself.
And Black? Besides knowing that Caesar Salad was invented by a different Caesar, she appreciates Julius Caesar's leadership skills and way with words,
There is much we can learn about leadership from Julius Caesar, whether on the battlefield, in politics, or in business (start small, take risks, communicate well), including what ultimately led to his death (always consider worst-case scenarios, never get complacent or arrogant). Many of his quotes speak (pun intended) to his powerful way with words, and the ability to not only deliver a message but to inspire (and story tell), with my favorite being, "I came, I saw, I conquered."
Talking isn't the same as communicating. And hearing isn't the same as listening. Think about it.
Being an effective communicator, whether in our personal lives or at work, is a critical skill (Black thinks it's a super-power), but one-size-doesn't-fit-all as we each use very different methods and styles … ranging from lots of words and talking stuffed animals (Red) to bullet points (Black).
When Red learned that June was Effective Communications Month, she had to laugh, as the first thought that popped into her head was,
Oh, Black will have a field day with this given my tendency to blah-blah-blah. Plus, I don't know how many times she's told me that whatever point I'm trying to make often gets lost in my "sea of words". Of course, when she's told me this in person, I get the added emphasis of seeing her roll her eyes. At least, it's not what I call "The Look", which is a step beyond the rolling of her eyes when you can only imagine what she's thinking, but you know it's not good. But, I digress, which, I guess, is part of my communication "challenge".
The fact Red's warm and fuzzy, and likes to couch her words (whether spoken or written) so as not to hurt anyone's feelings, and to provide full explanations to avoid misunderstanding, is a good thing, but is still only half the equation. Communication requires both the sending — and the receiving — of a message. But if the other party isn't listening, it falls on … well, deaf ears. Which often means you repeat yourself (oh, and we all know how our tone of voice changes when we're saying something for the millionth time), and although it may initially have been said with good intentions, ends up being seen as nagging.
Black, on the other hand, has never been accused of being quiet or shy, and given her extremely pragmatic business-like personality, has a much more direct communication style. Some of which Red recognizes can be useful,
I've often said that you write, talk, and probably even dream in bullet points. And while I might think of them as "abrupt" at times, there's no question that they provide a very clear and succinct way of communicating. Which is why I preface some of my longer emails that cover lots of topics and explanations, with, "I'm borrowing some of Black's beloved bullet points …"
So, what's the most effective method? Well, you can spend hours on the internet reading countless articles about the benefits of effective communications, the various types of communications (not everything is verbal and written — think about things like body language and facial expressions), and ways to improve communication skills, but Black tends to look at things slightly backward …
The reality is that we each have our own style of communicating, but we need to remember that communication is a two-way street, and the objective is connecting with other people, and sharing thoughts and ideas. Sometimes the best way to get our point across is to work backward and think how the other person will receive what we want to express. And then listening, truly listening, to their feedback.
We all “celebrate” Memorial Day differently, but we all should remember it’s a day to honor those who gave their lives serving this country.
Memorial Day may be the unofficial start of summer, and Red remembers celebrating over the years with family get-togethers, barbeques, and pool parties; whereas Black “celebrates” most holidays by having a quiet day to work uninterrupted, but it’s important never to forget the significance of the holiday.
For Red,
It’s so easy to get wrapped up in the festivities, but as a lover of history, I was fascinated to learn the history of Memorial Day goes back to the Civil War. But what’s most important is that we each find a way to remember that Memorial Day honors those men and women who’ve given their lives for this country.While Black believes,
Today is a day to put aside politics and think about patriotism. It is about gratitude. About sacrifice. About honoring those who paid the greatest price for believing in something that is bigger than all of us.
Think about what the day means to you or read the words of others who pay respect to fallen members of the military (here and here). And join us in observing the National Moment of Remembrance at 3:00 p.m. local time.