Wheaties may be called the "breakfast of champions," but how do you define "champion"?
BANTER BITE BACKSTORY: Wheaties have been around 100 years, and for Red, just the "name" brings back memories of eating breakfast cereal as a kid, but Black's first thought isn't about breakfast but about how cereal's a big (and interesting) business.
Black remembered learning about the industry when getting her M.B.A. Besides the fact the product was created by accident, Wheaties is a perfect example of the power of marketing. Over the years, the choice of athletes has come under scrutiny, but the cereal has, even with the focus on eating healthier, stood the test of time.
Now, in the interest of full disclosure, when we learned that Wheaties was turning 100 (along with some other fun facts), we realized neither one of us has ever eaten them. Not a single Wheatie flake. It doesn't mean that we're not familiar with them, but it's entirely due to recognizing the famous athletes (so famous that even Red usually knows who they are) featured on their boxes.
So, why no Wheaties? Well, for Red,
Growing up, I preferred the traditional breakfast cereals that all kids love. You know what I'm talking about – the ones that were full of sugar. My favorite? Without a doubt, that would be Cap'n Crunch. And even today, I'd never buy a box because I'd probably devour it in a single sitting. Ok, that may be an exaggeration; it might take two. But let's be real – a 20 oz box claims it's over 20 servings. What are they using? A teacup instead of a cereal bowl?
And Black? Well, surprisingly, she wasn't much better than Red,
I was a Kellogg's Frosted Flakes girl, as was our father, although I preferred eating mine dry and right out of the box. I guess I was into efficiency at an early age. Regardless, I have wonderful memories of the two of us bonding over cereal, which sounds like a very healthy breakfast to me.
As adults, both of us have been known to eat cereal for a late lunch and sometimes even dinner. Although we now make healthier choices. Red incorporates her favorite triple berry granola with fresh berries and Greek yogurt (thanks, Starbucks, for the parfait inspiration!) And Black will eat oatmeal (not sure if that's technically "cereal") with fresh bananas and berries late in the afternoon before going out for an evening that includes wine and alcohol. Leave it to Black to eat before going to dinner!
Want good customer service? Good behavior is a good start.
BANTER BITE BACKSTORY: We grew up hearing the expression "the customer is always right," and Red certainly agreed with it; and while Black understood the customer service aspect of it, she did question its impact on employees (why would you "automatically" side with a customer over an employee without knowing the details). And that was before the pandemic changed everything, but especially customer behavior.
Until recently, Red didn't think much about why the customer was "always right," but it reminded her of years ago when Black shared her amusing (or, at least, to Red) version of the Golden Rule, "He who has the gold, rules. "So, wouldn't that also apply to customers? Wouldn't a happy customer be a loyal customer?
As much as Black wanted to get into all the reasons why the cliché of the customer always being right didn't make sense, or even that the concept evolved into focusing on positive customer experiences (the pandemic has resulted in some positive changes and trends), she realized that customers' combative behavior is hurting us all, so what needs to be said is,
I get it. Everyone, myself included, is tired of the pandemic and the associated "politics". Emotions are running high, and tolerance and patience are running low. However, none of that is an excuse for rude or aggressive behavior. The customer is not only not always right. But, can be flat-out wrong. Full stop.
Of course, Red, although not trying to minimize the impact of Black's statement, couldn't help but think of a scene in a movie (a car-related one, no less),
One of my favorite scenes from "Ford vs. Ferrari" is when a rather rude and obnoxious customer tells Christian Bale's character (who's British) that "in this country, the customer is always right" and Bale replies, "yeah, bunch of nonsense."
Normally, you shred important papers before trashing them … not expensive art after selling it.
BANTER BITE BACKSTORY: Red will admit that she's never been into art, except for the Tudor paintings section of the National Portrait Gallery in London, but that's because she loves Tudor history. And although she's been to plenty of art museums, they were more to "tick off" places on her tourist "to do" list than a genuine desire to see the art. That even includes the Mona Lisa at The Louvre in Paris! (When in Paris, Black was content to go to the Louvre-Rivoli Metro station as the platforms themselves were decorated with art replicas found inside the Louvre Museum.)
Black can't remember when she first became interested in contemporary art, although it went to a whole new level when her second husband asked her to acquire an investment-quality collection. In typical Black fashion, she not only researched the art market and worked with an art consultant, but became friends with several leading artists with whom she shared a mutual passion … cars and racing.
And, although the marriage did not last, and all the art was ultimately sold at auction (except for what she purchased from her ex), Black continued to follow the market. She was fascinated by the well-known, but mysterious, street artist Banksy, who made headlines in 2018 when his popular piece Girl With Balloon was purchased at a Sotheby's auction for $1.4 million. But Black explained to Red that it wasn't the price that made it so famous,
Literally, as the hammer fell, it quickly became "performance art" as part of the painting passed through a hidden shredder, leaving everyone shocked and speechless. It was pure Banksy genius. The anonymous purchaser proceeded with the sale (I cannot help but wonder if they were "in" on it) and ended up with a piece of art history.
That was an understatement, as the piece (renamed Love Is In The Bin) went on tour, and then on Thursday evening, it came up for auction again at Sotheby's and sold for $24.5 million, a record for the artist and close to 20 times its pre-shredded price. Meanwhile, Red couldn't help but think,
I may not "understand" contemporary art, but I respect not only its ingenuity and creativity but how it proves that "art is in the eye of the beholder." How you look at something can make all the difference. Because while I might have seen something destroyed, Black probably saw something created. And in that, there's a huge life lesson.
Take one famous actor, a brilliant billionaire, and mix in space travel. Sound like the start of a sci-fi movie or an example of how truth can be stranger than fiction?
BANTER BITE BACKSTORY: When Red recently learned that the actor William Shatner was going to be on board the second Blue Origin's space mission (now delayed until tomorrow due to weather), she admitted that she's more interested in history than current events, so compared it to the historic initial launch on July 20, which included 82-year-old Wally Funk. However, at 90-years-old, Shatner will become the oldest person ever to take a trip to space. (Talk about two great role models of inspiration and passion not having age limits.)
Meanwhile, at the risk of alienating (pun intended) Star Trek fans, Red's only seen a few of the movies, and Black has seen none, but we both have fond memories of watching the original TV show with our dad, who loved the show. So, we can't resist (like everyone else) quoting the opening monologue and its proclamation "to boldly go where no man has gone before."
Luckily, the word was "boldly," not "bravely," as Shatner has admitted he's terrified of going into space, and that was before the trip was delayed due to wind. So, we can't help but wonder if he'd prefer to order, "Beam me up, Scotty." (Although, in reality, his character never said those words.) On the other hand, Funk has been a lifelong aviator, and when the first launch had a six-minute launch hold, Jeff Bezos said how Funk was never nervous and, in fact, was like, "Are we going to go, or not? What the hell; we're burning daylight. Let's go.'"
P.S. – Red asked Black why she thought Sir Richard Branson should have Sir Elton John on his next flight, besides the fact that they were both knighted by Queen Elizabeth and that the musician is even more famous than William Shatner, to which Black replied,
He is the "Rocket Man," of course.