LIBRARY

Soft Skills Animation Series

This series of animated videos was developed for The Greater Houston Partnership's UpSkill Houston initiative. They're updating their website, but due to popular demand for these videos, we're making them (and the associated copy) available on our site:

Soft skills are key to successful careers.

Certain technical skills may be required for specific careers or in particular industries. But there are other skills that are necessary regardless of industry, career or work setting. They’re becoming more important as technology evolves and changes the way people work. These skills are called soft skills and knowing how to recognize and demonstrate them is crucial.

UpSkill Houston and Red & Black have partnered to highlight many of the soft skills that are key to career success, all of which are transferable between industries, as well as in your personal life. Learn what these skills are, how you can develop them, and how to apply them in career settings.

  • WHAT ARE SOFT SKILLS? Employability Skills. 21st Century Skills. Life Skills. Whatever you call them, skills such as problem solving, gratitude and communication are the skills employers continually look for in employees.
  • COMMUNICATION SKILLS: Communication affects almost everything and everyone. But do you know what communication really means?
  • CREATIVE THINKING: Think creativity only applies to areas like writing, music and art? See where creativity really fits within a business, organization or team.
  • CRITICAL THINKING: What exactly is critical thinking? Learn how developing critical thinking skills can help you progress in your career.
  • GRATITUDE & APPRECIATION: You might not think expressing gratitude and appreciation are skills that apply in business. But they are skills that can actually drive business success.
  • GROWTH MINDSET: The world — and the workplace — are rapidly changing. See what it means to have a growth mindset, and why employers value it.
  • PERSONAL FINANCE: See how learning to manage your personal money can affect your performance at work and, by extension, the performance of your workplace as a whole.
  • PROBLEM SOLVING: Problem solving means more than just addressing a challenge after it occurs. Learn what else it means and why employers value problem solvers.
  • RESEARCH & ANALYTICAL SKILLS: It is more than surfing the internet. Finding accurate and credible information that you can analyze and summarize are highly valuable skills in many jobs and occupations.
  • RESUME WRITING: Companies hire people to satisfy a need or help solve a problem, and a resume is a place to highlight the relevant skills you have that meet that need or solve that problem. Learn what to focus on when writing your resume.
  • SAFETY MINDSET: Working safely is important regardless of your work environment. Learn why having a safety mindset benefits you, your employer and those around you.
  • SILO BUSTING: Many companies operate multiple departments, divisions or groups, which may not always collaborate or work together. Learn what it means to break a “silo” in a work setting and how doing it can improve the workflow around you.
  • TEAMWORK: Being able to work on a team is as important in a work setting as it is while playing sports. See what skills can help move a project forward and drive success.
Soft Skills
Ask Red & Black

My teenager's a slob and it’s driving me crazy ... and now they’re home for the summer. Help!

FULL QUESTION: My teenager's a slob and it's driving me crazy — their messy room, leaving dirty dishes all around the house, and the bathroom looking like a disaster area! And now they're home for the summer. Help!


Red's Head assets.rebelmouse.io


Moms everywhere know exactly what you're talking about! And although people told me not to worry, this phase would pass, that didn't make it any better while I was in the midst of it. (I wish I had understood why teenagers have messy rooms and what I could have done to manage it better.) The good news was I was able to set expectations (and help maintain them) for the common areas of the house, but dealing with their rooms was very different. Especially with my eldest daughter, since nothing would work — not bribes, not threats, not rational conversations. I tried all the tips and "tricks" without success and eventually decided to stop nagging her because all it did was get me upset while she seemed perfectly content with the mess.

At that point, I realized my primary concern was that I'd ultimately need an exterminator and/or plumber (for those of you who have lived through this, you understand), so I'd periodically go in and selectively clean that which would create problems for the rest of us. The rest I left alone. Hey, if she wanted to wear smelly clothing or have a bathroom that should be declared a national emergency zone, so be it.


Black's Head Black assets.rebelmouse.io


I do not have children, but there was a time when I did have stepdaughters, and, not knowing what else to do, I decided to treat them like I would new employees. I knew employees basically wanted to please management, so I figured kids wanted to please their parents, and hopefully, stepparents.

I created a "Rules of the House" document (small, basic, easy things), and most of them were things to do versus things not to do. I presented the rules as an opportunity for them to achieve and succeed, not as a set of restrictions. I always found it more effective with employees, and then with the girls (and even their father), to reinforce positive behavior rather than punish bad behavior. It can be as simple as a "thank you," complimenting them on their efforts, or even rewarding a job well done. It seemed to work, and along the way, improved communications and helped us set priorities.
parenting
Learning For Life

The Fact Is ... Don't Use Facts

When we talked about how to change other people's minds in To Change Minds … Change Your Approach?, Red was shocked to learn that Black, her highly pragmatic (albeit extremely sarcastic) sister, who often thinks of disagreements as sport, actually suggested using approaches that seemed more in keeping with Red's "style" as a warm and fuzzy mom, who goes out of her way to avoid conflict.

Of course, that led to us talking (initially, Black thought Red just wanted to bask in the light of being right, but quickly realized that the straight-A student wanted to understand the approach better), and we ultimately created the following list because we both love lists.

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communication
Learning For Life

Red's Crisis

Design by Sawyer Pennington

Our banter may start with two sisters, but it’s getting families, friends, and even classrooms talking.


Red's Head Red assets.rebelmouse.io



In some ways, it seems like decades ago that my husband got fired. In other ways, it seems like yesterday. I had never felt so scared. So confused.So out of control. I thought he’d work for the company where he had been for years until he retired, and by then we’d have a second home and would live happily ever after. It never occurred to me that anything could change that plan. Everything seemed perfect. Then, seemingly in an instant, the future I had counted on disappeared. And my life became a living nightmare.


Black's Head Black assets.rebelmouse.io





Yes, and as I told you at the time … you needed to calm down. I said that a lot. Still do. Anyway, I remember telling you to take a deep breath … and that you would get through it. And, you did, although you constantly questioned whether you could.

THE CONVERSATION STARTERS
  • Your life can change in an instant. Can you be prepared? How can you plan for the unknown?
  • What are other unplanned life events?
  • What's one thing you can control when life feels out of control?
red's crisis